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Original Message:
A different point of view... (by KC):
lucilles25 wrote:Your contact with redweek was 2012, Redweek has grown so big, that their service is horrible., phone calls are useless, they direct to go to the computer forum to find your answer or leave a message and wait 2 business day to get an answer.
Having been a RedWeek member for at least a decade now, I respectfully disagree with this statement. I have always found RedWeek Customer Service to be very responsive --- even more so now than a decade ago, in fact.
Bearing in mind that that RedWeek is an Internet based entity with a limited staff, I think that it is both misguided and inappropriate to seek (or expect) personal service by phone from a Net-based enterprise.
Just my own personal opinion and viewpoint, based upon a decade of experience with buying, renting and selling timeshares on RedWeek, as well as participating in these discussion forums. Your opinion or experience might be different.
The primary difficulty that I encounter on RedWeek is incomplete and / or inaccurate info in advertised listings (both rentals and sales). This is the direct result of advertisers being unclear or misinformed (or maybe just plain lazy) about important details regarding that which they are advertising. This problem is completely outside the influence or control of RedWeek staff, so it's not really appropriate to blame the site for content posted by inattentive advertisers.