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Original Message:

Re: Timeshare company NOT honoring cancellation policy (by Lance C.):

You said it was sent certified. That usually means you have a receipt as proof of mailing. Do you have that receipt?

Also remember that the developer has up to 45 days to refund your money. I would cancel or put a hold on the credit card with which you made your down payment. You can also file a dispute with your credit card company.