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Re: Class Action Against Diamond Resorts? (by Diamond S.):

I will recommend to everyone on this board that you do exactly what I did in 2016 on behalf of over 300 of my previous Diamond customers in Arizona that got scammed into buying Diamond Resort TimeShares. If you don't think it was effective, just google "Arizona AG settlement Diamond Resorts", I don't want any business, I'm no longer in the timeshare exit space, but I am still battling Diamond in lawsuits over them being livid because of us getting hundreds of consumer's Diamond contracts cancelled per state per year, regardless if you have mortgage or no mortgage! We sent out a basis form letter to every customer with about 30 questions, asking that they explain their Diamond buying experience to us, the promises they made(and never kept), the false statements made that induced you to purchase at the time of presentation, the high pressure sales tactics, the opening of credit lines on your behalf without permission, the forging of authorization signatures, the falsely inflated "value" of the timeshare, the false promise that you could "resell" it at a later date at the same price or more, that the timeshare was an appreciable investment, that you were guaranteed availability for the times you choose, that the timeshare was considered an asset(not a liability), your age and health condition at theme of purchase, your current age and health condition, how many times you have been able to SUCCESSFULLY use your timeshare during the time you wished to use it NOT when they told you to use it, the hidden charges and upgrades required for your timeshare to meet the criteria you thought you originally paid for but never got, etc...etc... you get the point. Then when we received the responses we mailed copies of each to Diamond, requesting they work with us to have the consumers that were misled released from their obligation. We informed DIAMOND if THEY REFUSED TO work with us to gain releases for our customers, we would promptly begin forwarding copies of the customers profiles and their stories and complaints to the Office of the Attorneys General for Arizona. Diamond, of course, told us to go pound sand, so much to everyones surprise we actually did what we said we would do, and sent every darn one of them. We started with sending 3 a day and doubled the amount we sent every day, in less than 60 days the Arizona AG opened and investigation and 60 days after that they had a settlement releasing not only everyone of our customers from their contracts but EVERY DIAMOND CUSTOMER SOLD in Arizona, or that resided in Arizona and bought Diamond properties between Jan. 2011 and Jan. 2017. So instead of losing about 3 million in revenue to only our customers cancelling their timeshares, they lost and estimated 600,000,000 (600 million) instead. You can also CC the FTC, it costs you nothing but time and paper (or and email). Paper has more of an impact, trust me, the AG won't throw your paper away and when the mail arrives daily the person the mail is delivered to is profoundly impacted and starts talking to their superiors about it immediately! Don't believe any of the BS posted on this board about how Diamond will "work with unhappy consumers", Diamond employees are paid to troll this board and placate complainers, spew propaganda, and corral the louder ones. If you want to complain about what I wrote, save yourself the headache.