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Re: Class Action Against Diamond Resorts? (by Irene P.):

It would be impractical to sue the sales agent. In California and Nevada you file a complaint against the sales agent with either the CA RE Division or NRED the Nevada Real Estate Division. They launch an investigation. We did this for two agents earning respectively $2.4 million a year and $2.6 million a year. Both have been fired but replaced by sellalikes. It never ends. In other states you file a complaint with the AG. NRED will respond you have no proof, but according to an attorney who helped me write an article about this, when we have a report of 20 complaints against the same agent, this serves as proof as the volume and pattern is compelling. I attended a whistleblowers summit in Washington DC and found a sympathetic US Attorney and a sympathetic California Congresswoman. If nothing is filed nothing will happen. Diamond is the only major timeshare with a class action ban forcing arbitration. Arbitration is private and binding. The arbitrators are paid $400 to $800 an hour, unlike a civil case that assigns a judge supposedly at random. I spoke with someone who went through arbitration against my advice. The rulings are private and confidential, unlike a public filing, but the family said it was the worst experience of their life. We have gathered 571 Diamond complaints, 71 are Diamond Platinum members, all describing how they were upsold into insolvency, buying additional points promised the additional points would allow them to sell points or pay maintenance fees. The article we have being published Tuesday explains how a volume of complaints serves as proof. Our Diamond member sponsored Facebook of 2400 members was launched by an economics professor. We have a team of advocates answering regulatory and law enforcement (IC3.gov) filings. The FBI definition of white collar crime is "deceit concealment, violation of trust and bait and switch." Members check all of the above. Two of the Platinum members are organizing a protest outside Polo Towers in February. https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/