Original Message:
Has anyone had dealing with ARC American Resort Collection? (by Coann D.):
We supposedly bought into ARC in May of 2017. They were to take over our timeshare. We have received our maintenance fee for our timeshare the last 2 years. It was paid last year by ARC, after receiving several reminders from our timeshare. We received the fee again this year, I've contacted ARC many times, and still as far as I know they have not paid this year. When we signed up for ARC (and paid) we were told that we would have many resorts all over the world, including any resorts in RCI and another one similar to RCI. At this time the only resorts we can go to is 3 in Florida. I have called and talked to several people we talked to at the time we bought, and someone else is always going to take of it. We would not recommend buying into this company. We were so excited to be able to pay a small yearly fee, and then another fee (not even beginning to pay what we did yearly for our timeshare) when we booked. Friends and family could also use this, paying the same. I'm not sure where we stand right now, I have contacted them just before leaving before Christmas, then shortly after returning, with no contact. I have been trying to find the address and number of the CEO, with no success. It's somewhere in California. Don't buy!!!