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Original Message:

Class Action Against Diamond Resorts? (by Robert T.):

I understand we signed a contract that precludes class action law suits. When it's been tried it has been rejected by the courts and kicked down to an arbitrator who is friendly to Diamond Resorts. You will not get a fair hearing. Now, you cannot give up legal redress when you have signed a contract that is fraudulent.

Some suggestions:

1. Record your "update" with DRI notified of your recording. Preferably via video. Most cell phones can do that. If they protest, leave. Whatever you do, don't receive your reward before the sales session. 2. Ask for a copy of the contract so you can spend time studying it. If they protest, leave. Ask for 24 hours to study it. After a two or three hours sales session you are not mentally or emotionally able to realistically consider a legal contract. 3. If they persist in trying to sell you points when you have explained you do not want it or cannot afford it, simply use the broken record (what is a record? It is a vinyl disc that is used to play music before iPods. If it had a scratch on it, the needle would jump back a few words and replay it over and over again.). An example:

You. I can't afford it. Them. But you can because Yada yada yada. You. I can't afford it. Them. Let me show you how you can. You. I can't afford it.

Eventually they will give up. Incidentally, their salesman Rick called me a liar when I told him we couldn't afford it. You may wonder why you would need to use this tactic when you can just leave. If you can leave with no hassle, then do so. But, often you will be introduced to a closer who will try to complete the sale. At this point they will offer you a deal at a lower cost. Use the broken record. They may try to get in your way to stop you from leaving ( as happened to us at Polo Towers in Las Vegas). If you are blocked in any way, make them want you to leave by saying loudly that they are trying to stop you from leaving. This will work because there will be other "updates" taking place close by.

Nelson