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Original Message:

Re: Class Action Against Diamond Resorts? (by John D.):

Hi I saw your post on redweek about your horrible experience with Diamond. My spouse left working for Diamond because they turned so crooked. My spouse liked it at first, loved the clients & the resort & prospered. Even though my spouse eventually heard from old friends from other companies that manager Steven Ginsburg was known as “the biggest crook in timeshare”, the office was just fine at first. Btw, Steve Ginsburg is the son of Sheldon Ginsburg founder of Shell Vacations! but Shell was a company that was good to their clients!

After my spouse was there a while, a Diamond manager named Sam went to visit the Vegas office & came back with all these crooked policies. Sam actually said in a meeting, “say whatever you have to say to sell it, they won’t catch up to us for three years & we’ll be gone by then!!”. He was that openly crooked. MANY employees including HR were very upset. people quit like crazy.

My spouse was shocked & refused, saying “there is NO way I’m selling my soul!”, suddenly my spouse was not on the prosperous sales team anymore & was being $$ punished. Up until they went crooked at that office, My spouse had been A favorite, very well loved by clients & coworkers. At the next employment review my spouse was scolded & put on probation about dropping sales (because refused to be crooked). That very day, my spouse left the office & never returned. Other good people in the company told my spouse to take family leave (I was quite ill) so that the company could not retaliate in certain ways & my Spouse went to another company, sterling reputation had multi job offers in 2 phone calls. My spouse agonized about clients -wondered if managers may have lied to good people. It’s so dangerous for employees in this industry to speak up because of retaliation with no union recourse, that can devastate employability at all other companies. Plus they have $$ to ruin a life.

When I was healthier, I decided we could try to do something so called an entertainment/criminal lawyer I knew, jerry Mooney & asked him to please tell his class action lawyer friends they needed to GO AFTER this horrible company & protect the clients! Especially clients over age 80! It was very distressing. Mr Mooney asked us questions & then agreed & we prayed for the clients! We are unaware of what if any actions he took.

It doesn’t sound like when you dealt with Diamond you were At the same resort as my spouse and not during the time my spouse worked (spouse was there after 2014) saw that Diamond office go crooked. I guess other offices were very crooked way earlier. Very sad to know it was not just Vegas & the other office. I am so sorry. My spouse works for a VERY ethical (priceless!) high end co now that thankfully has many anti corruption policies in full force to prevent such a disgrace. My spouse still has a valid fear of being black-balled in the industry. Many crooked people from bad companies have contacts at good companies so anything could happen. And there is no recourse for employees. So we did the best we could figure out to do by trying to sic powerhouse lawyers on Diamond with NO gain, only risk to us. It never felt like enough though.

I’ve searched Diamond & have had the impression they are being taken down. They have to be. My spouse adored the clients, they were like friends. The idea that as was leaving, that office was ripping people off was so distressing...

I pray you all have some kind of vindication.