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Re: Vida Vacations & Grand Mayan lies (by Linde H.):

I did report them! Their manager only brought me back to the sales office telling me the first person was right, that the membership "update" was "mandatory" because they had found there was an "issue" with my account that had to be resolved before my vacation could proceed. The sales office was a huge building with these cockroaches going in and out touring people around like royalty. Vidanta knows they're there -- they give them carte blanche to do what they want. That's how they make they're money. Except at the end, the paperwork all says Vida Vacations and Sfx -- huh?! Very slippery. I expressly told them I wanted NOTHING to do with Vida Vacations or Sfx, and they assured me I didn't have to become members of those "side groups". Liars, that's what they are. They will say anything.

I also tried to call security, but there was no one anywhere to call. Riviera Maya had no security people around. We ran into one guy on the beach, but he didn't speak any English and just waved us away. Yeah, we felt really safe -- NOT.