Original Message:
Re: I worked at a timeshare SCAM....I want to tell you about it. (by Carrie S.):
bruce727 Sadly enough I've resorted to actually taking the semi-weekly calls from the "resellers" and allowing them to ramble-on with that old familiar sales pitch (that I am finally immune to) and request for money upfront... merely for entertainment purposes! I need to get a different hobby... ... Bruce,
Maybe it would be entertaining and enlightening to do for us what many companies' customer service departments do for themselves. They tape our conversation "for quality control."
What they are actually doing is taping the conversation for training purposes. That way, you have real-life examples of how to deal with customers on the phone.
So, if you really want some entertainment, tape the conversations and transcribe them, then post them here. For our training.