Original Message:
Wake up and smell the coffee... (by Jason T.):
to the last poster.
Email me your ad number. If you have a legitimate complaint, I am happy to help you solve it. If a refund is appropriate, you will get a refund.
With respect to the BBB, we do care about our rating which is why we respond to any complaint brought to us.
Sadly, due to threads like this it is not uncommon for people to complain to the BBB prior to even contacting us.
As I've stated earlier in this thread, if you are an unhappy customer, email me directly. Tell me why. I will respond.
Jason Tremblay (jasontremblay@sellmytimesharenow.com) Founder & CEO SellMyTimeshareNOW
BTW, the Tug thread referenced above is a rant from a disgruntled employee that was terminated.