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Original Message:

Wake up and smell the coffee... (by Shelley H.):

My AD #987168, AD #982420.

Sure, I am unhappy customer due to your salesman Adam Smith made all those promises on the phone without senting over any contract any disclosure about your cancel policy, and your customer service representative is NOT offer any help besides telling me: I am not qualify to get my money refund AND they are NOT reliable for what Salesman promised.

So now tell me as a CEO how much you are going to do?