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KRYSTAL IS A BIG FRAUD!! (by Ron B.):

To: Krystal International Vacation Club (Cancun, Mexico)

I would like to start with the positive. The resort is average, staff is friendly, the beach is like something off a post card and the food is above average. Really was a good vacation if it wasn't for the aftermath of the time share fiasco the loud noises from surrounding bars all night long. On the morning of December 12 2017, my wife Nancy and I (Ron) where pressured into attending a time share sales pitch at Krystal Resort during our stay at same resort. Although we were impressed with what they had to offer, we had no financial means of getting into a contract. The high pressure sales team were truly friendly but also very good at giving you a high rate of info, and no time to think things out. We were convinced by our Krystal sales person and his supervisor, that the financial burden of a time share could be alleviated, if we bought into the shares as an investment opportunity. If we bought the 17 weeks (13 weeks plus 4 bonus weeks) we would be guaranteed a projected annual average of 200% of bi-annual maintenance fee. We were also told that the weeks would all be sold in a average of 2 to 3 years. As explained to us, the bonus for us would be that our shares, although not used by us would create an income that we could use to travel to other destinations using the ICE rewards program and RCI that we would be register for if we bought in. The cost to us in US funds that day was as follows: 2625.00 down payment (paid December 12 2017) 7875.00 financed on monthly payments (186.18 a month till 01/01/23) ______________________ 10 500.00 Purchase price

1 189.00 Administrative registration fee (paid December 12 2017) ______________________ 11 689.00 Total charge and Finance, billed by Krystal for purchase of above mentioned 17 weeks. 840.07 Maintenance fee for first year (billed bi-annually with increased cost every year "862.76 for 2019" for the 17 weeks when used) 862.07 X 17 = 14 655.19 Total cost of ownership once all 17 weeks are used and/or sold 11 689.00 + 14 655.19= $26 344.19 (plus interest and increased maintenance cost year over year)

As explained by sales staff at Krystal, using the 200% average above maintenance fee promised the financial gain was: 200% of 840.07 = 1680.14 X 17 weeks = $28 562.38 28 562.38 - 26 344.19 = $2 218.19 profit. This $2 218.19 profit would likely cover interest and maintenance fee increase if our time shares were all sold in the 2-3 years promised. The gain for us would be discount travel through RCI and ICE rewards program included in our Krystal International Vacation Club membership. The Problem: After the first two years with not a single sale or even offer of sale we realized that the whole deal was a scam through several different search parameters on the internet. We opted to buy out of our time share to avoid the bi-annual maintenance fees that would just keep adding to our depts. We have ever since been trying to come up with a solution to recovering our costs with the resort but the fail to respond to all of our correspondences. As for the ICE rewards we were looking forward to using. Our experience has not been any better. The resorts they promised in presentation are never available and the ones that are, are of very low ratings at costs equal to or higher than available through any of the popular travel web sites. Therefore totally not worth the investments. As for returning to Krystal and use the time we paid for. Why would we return to a place that lied to us and stole our money? The Solutions: If you have been caught up in this scam, and you are within the cancelation period, cancel. If you are within the first 90 days and you paid with credit card, call your card holder and have them reverse the charge, and investigate the fraudulent charges. If you are too late like we were, flood the internet with bad publicity but ensure that all your facts are accurate and true. Eventually they will have to respond to you. It’s already worked for others.

Yours truly Ronald and Nancy Bastien

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