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Diamond Resorts International (DRI) "THE CLUB" Points Program (by James S.):

I read the posting from "monas23" and I'm not believing it. As a Diamond platinum owner, I talk with many other owners and the treatment we all receive by Diamond personnel all over is just fantastic. Their approach with us has been awesome ... always finding ways to make us happy. (Sometimes it helps to ask if we need something). Well, we "get more flies with honey" as they say...politeness goes a long way in my experience. They aren't perfect, but who is. I stay in touch with my sales guy, he's my consultant) and keep learning new ways to get more bang for my buck...and fun. Re the Mesa and Sunset units, I've stayed in them at Sedona Summit and others....I'd put them up against Four Seasons, Marriott and Westin anytime. Re maintenance fees, I use their programs to offset mine. Didn't want all that hooey to go unanswered without an honest airing of our good experiences.

monas23 wrote:

You shouldn't have done it! I erased my first reply. It was from the heart, not the mind, and not pretty! I used to own with Sunterra, before Diamond Resorts International got their hands on it. My maintenance fees were under $2000.00. Now they are over $7500.00 and getting worse all the time!!!!!!!!!! The resorts I used to stay at with Sunterra were clean and very nice. The points were never supposed to increase. So guess what? They added different rooms!!!!!! The MESA ROOMS!!!!!!! The SUNSET SUITES!!!!!!!!!!!! Now previous point values don't apply!!!!!!!!! I traded a 2 bedroom lockout week, red week always, in Sedona, AZ, for points. Now, my week in points, is barely worth more than a studio! With Diamond, they are in upgrade status, and the ones available have mold in the bathroom, dirty walls, nasty carpets, etc!!!!!! They raise the fees all the time, but don't help you with anything else!!!!!!!! Sunterra sold out to them, so I'm stuck, but you don't have to be!!!!!!!! If you value your time and money, say NO to Diamond Resorts International!!!!!!!!!!!!!!!!!! I'm a Platinum Elite Member by the way, I foolishly own over 64,000 points. I wish I could go back to my 1 week lockout!!!!!!!!!!!!!!! I would be far more happier and richer!!!!!!!!!!! Also, you can only book a resort with Diamond Resorts, or club select. You are forced to pay for IIGold, even if you don't use it!!!!!!!!!!!!!! if you want to use something from RCI, YOU WILL PAY AN EXCHANGE FEE!!!! DON'T BE FOOLED!!!!!!!!!! And yes, they treat Platinum Elite members like $!@#!. I wonder what they treat members with lesser values like????????????????????