Original Message:
Re: Open Letter to Steve Cloobeck, Diamond Resorts International CEO (by Charles S.):
robertd992 wrote:I was never aware of the different collection and I was convinced the US collection would cover everything and was taken in by thinking US meant all the United States territories ( including Hawaii and California.). Being naive and stupid I went along
They should have given you a list with the resorts on it. It should have been with your materials that you signed indicating the resorts. I am sorry that you were not informed that you'd lose Hawaii.