Original Message:
Diamond resorts take over of ixl resort RULES and SLEEZE (by Kendra H.):
Have you found any positive yet? My father died end of September leaving two weeks at Los Abrigatos...and 7750 points with Diamond per year now, so 15000 points...and it's about 1500-1600 year in total maintenance. I don't understand how it all works yet. Is anything getting any better?
robertb1166 wrote:We are long term owners of Los Abrigatos under IXL. At IXL bankruptcy, Diamond sent docs that we would be "grandfathered" in at our home resort regardless of Diamond points. WELL have gotten runaround and comments from call center reservations in Maimi such as " Resort procedures and participation may change the points needed, cancellation or changes costing the ENTIRE YEARS points, and various other sleezy, double talk garbage. Units are readily available on line via hotels.com, Expedia, etc and not available to owners. AZ apparently has no concern about ethic or consumer protection.Comments on diamond and Los Abrigatos