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blog-5085 (by David S.):

Why won't you remit payment that was due (March 17) and/or answer multiple E-mails and phone calls? Our posting says our account is "on hold for review". What's to review? Everything went perfectly and was completed. (We spent several hours on the phone to make sure things were OK.) The reservation was transferred as agreed - the agreement had a no cancellation provision - no cancellation was requested - we called Maui Ocean Club a day before set arrival and were told that everything was in place - the reservation/vacation was fulfilled! But, no action by you! Your service (and lack of action/response) is terrible!