Kudos to RedWeek for openly addresssing and identifying the limitations and shortcomings of PayPal (see article in the just released RedWeek monthly newsletter). I tip my cap to their effort to educate.
For the *recipient* of funds paid through PayPal, it's great --- money is promptly received and confirmed. For the *sender*, however, PayPal is nothing more than a crap shoot when a non-tangible item is involved. Rentals and travel are just such "non-tangibles", where no refund is likely available, unless it's with the consent and cooperation of the "recipient" of the funds. Obviously, if the "recipient" is dishonest to begin with, no such consent or cooperation will be forthcoming. It will instead be "thanks for the dough --- and goodbye!" (if, indeed, any response is even received at all).
Personally, I have long been amazed that people paying for certain things via PayPal somehow (and incorrectly) believe that there is some sort of security or protection that accompanies their doing so. That's plainly and simply NOT true, where "intangibles" are concerned.
Just my opinion, but I have NO use for "Paypal". To anticipate and answer one question in advance ---no, I've never been burned using Paypal as I've simply chosen NOT to ever use it. It simply does NOT provide a level playing field for both sides of a "non-tangibles" transaction.
Again, thanks and kudos to RedWeek for daring to say out loud that "the emperor has no clothes" when it comes to the imaginary, non-existent "protection" available to ANY buyer of "intangibles" using PayPal.
CAVEAT EMPTOR (buyer beware)......
KC