I have owned with RHC for about 7 years. I have enough points for use about every other year. Overall, I have been satisfied, but have recently read some very negative things about them on the internet. I'm curious to know what other people have experienced. Have I been missing something (luckily, perhaps?) Are the complaints justified, or did people get into it without reading or listening carefully to what they were buying? Any info would be appreciated.
Pat S.