Redweek deposit question?

We own a 2 bedroom at Villas of Polo Towers, Las Vegas. We have been able to get our exchange requests with II until recently, so I wanted to deposit it with Redweek.I thought I understood the process to deposit my T/S with Redweek, but when I called Polo Towers I was told I could only deposit it with II. Do some T/S's have different policies?

Thanks, Joan

There's been one Villas at Polo Towers week exchanged, one week 'deposit in progress', one week fully deposited with Redweek and several provisional weeks listed, so it's likely the person you talked to gave you the wrong information.

jayjay wrote:

There's been one Villas at Polo Towers week exchanged, one week 'deposit in progress', one week fully deposited with Redweek and several provisional weeks listed, so it's likely the person you talked to gave you the wrong information.

Unless your purchase contract limits you to II as the exchange company, if your unit is a floating week, make a reservation at your resort, pay all maintenance fees etc. through the week you reserve and then list it on redweek. If you have a fixed week, maintenance and other fees must be paid through the week you own and are renting and then list with redweek. Stan.

Unless your purchase contract limits you to II as the exchange company, if your unit is a floating week, make a reservation at your resort, pay all maintenance fees etc. through the week you reserve and then list it on redweek.

If I understand this: I have to make a reservation IN MY NAME and then list it at Redweek? It seems that the reservation will still be in my name and I would be responsible for that week (like a rental) if the renters damaged the unit. I thought that I could just tell the resort that I want to relinquish my week and deposit it with Redweek, then I would not have the libility of the unit for that week. Is that how it works with Redweek?

Joan

joanf53 wrote:

Unless your purchase contract limits you to II as the exchange company, if your unit is a floating week, make a reservation at your resort, pay all maintenance fees etc. through the week you reserve and then list it on redweek.

If I understand this: I have to make a reservation IN MY NAME and then list it at Redweek? It seems that the reservation will still be in my name and I would be responsible for that week (like a rental) if the renters damaged the unit. I thought that I could just tell the resort that I want to relinquish my week and deposit it with Redweek, then I would not have the libility of the unit for that week. Is that how it works with Redweek?

Joan

Not the way it works. An owner is always responsible for damage for the week he/she reserves a unit whether a guest occupies the unit or the owner occupies the unit. Your rental agreement should spell out that the guest is responsible for damage during the week they occupy the unit. However, if the guest damages the unit, and somehow escapes paying for the damage, your recourse will be to sue the guest. If you rent the unit or Redweek exchanges the the unit which you placed into the Redweek Exchange, you in most cases will have to obtain a guest certificate under the rules your resort or developer management put into your contract. Hope this helps. Stan

joanf53 wrote:

If I understand this: I have to make a reservation IN MY NAME and then list it at Redweek? It seems that the reservation will still be in my name and I would be responsible for that week (like a rental) if the renters damaged the unit. I thought that I could just tell the resort that I want to relinquish my week and deposit it with Redweek, then I would not have the libility of the unit for that week. Is that how it works with Redweek?

Joan

================ I just want to clarify. If you have a fixed week, then the reservation is already in your name; if you own a floating week you will have to reserve a specific week. After that just go through the RedWeek deposit process (it's similar to the RCI or II process). RedWeek should contact the resort to obtain your week. The RedWeek member who eventually obtains your unit is responsible for all damage. The same is true if you deposit with any exchange company. There have been posts that indicate the owner of the week is ultimately responsible for units deposited with RedWeek, so you should verify who is responsible for damages.

At check-in the front desk will take a credit card imprint whether the person checking in is a guest or an owner. The imprint is for phone calls or other extra charges and damages. Should a unit sustain damage, then that damage will be charged to the credit card of the guest or owner. I don't know about Redweek exchanges, but with RCI and II exchanges the liability of damages falls on the exchange company.

Now when an owner rents out their timeshare unit and the guest damages the unit the damages would be charged to the guest's credit card, but if the guest decides to contest the charge and wins, then the owner is ultimately responsible.

Redweek doesn't issue guest certificates. I imagine what they do when an exchange occurs is email a confirmation to the exchanger who then prints that email and presents it at check-in.

marty, correct me if I'm wrong.

jayjay wrote:

At check-in the front desk will take a credit card imprint whether the person checking in is a guest or an owner. The imprint is for phone calls or other extra charges and damages. Should a unit sustain damage, then that damage will be charged to the credit card of the guest or owner. I don't know about Redweek exchanges, but with RCI and II exchanges the liability of damages falls on the exchange company.

Now when an owner rents out their timeshare unit and the guest damages the unit the damages would be charged to the guest's credit card, but if the guest decides to contest the charge and wins, then the owner is ultimately responsible.

Redweek doesn't issue guest certificates. I imagine what they do when an exchange occurs is email a confirmation to the exchanger who then prints that email and presents it at check-in.

marty, correct me if I'm wrong.

JayJay,

For rentals and exchanges - The resort will also take the renter's credit card at check in. All guests give a credit card to the desk on check-in for misc charges.. and for security on damages. The resort will charge the card if there's damage or missing stuff. This is true whether it's a rental or an exchange. There's a legal responsibility that the resort can use if there's a guest that doesn't cover the damages...

For renting an exchange - All transactions are between RedWeek.com and its members (not the member's guest). All confirmations are noted with the name of the person to check-in at the host resort. If for any reason this is to change, the member (not the guest), must contact RedWeek.com and advise the change to the original confirmation details. A new confirmation will be issued by RedWeek.com and the destination resort will be notified accordingly.

RedWeek must be notified of a guest no later than five business days prior to check-in.

The guest assumes all responsibility for any breakages/damages that occur to the unit.

Thanks, Marty

Thanks for all the information. That answered my questions about the libility issues.

Joan