True Valid

Has anyone dealt with True Valid and what is their experience with them?

Michael W.

If they ask for an upfront fee then they're a scam.

R P.

True Valid persuaded me to sell them my membership to a vacation club. They said they could get me £4700. They then asked me to pay them £875 (returnable on completion) as a bond, which I did. Now they say they have a buyer who will pay me £5500 and are asking me to pay them £1800 to cover legal costs which will be returned. This I am not prepared to do. It all looks very suspicious and I am wondering what to do.

Michael W.

michaelw727 wrote:
True Valid persuaded me to sell them my membership to a vacation club. They said they could get me £4700. They then asked me to pay them £875 (returnable on completion) as a bond, which I did. Now they say they have a buyer who will pay me £5500 and are asking me to pay them £1800 to cover legal costs which will be returned. This I am not prepared to do. It all looks very suspicious and I am wondering what to do.

Hey, they scammed you once so why not try again. One more time, if you had researched upfront fee resale company scams, you'd not be out the first money you gave them .... hard lesson learned.

I would never turn over my credit card number to any entity without first researching them backwards and forwards and inside and out.

R P.

how did you finish off with the sale, did you accept original offer and did you get your money back. They have contacted me and want my card details.

Nigel S.

Now you have me worried. We went to a demonstration at True Valid LTD 2 weeks ago and we put down a deposit to purchase a holiday membership. We signed a contract to which we have a copy and yesterday sent them the final payment. Total paid £7843. Our son came to see us today and said to be careful as there are scams. I spoke to True Valid today and they assure all is ok and we got a good deal. Has anyone had a bad experience when buying from them. We no longer have the right to cancel so hope we get all documents for the membership. Gloria

Gloria R.

Totally relieved. We had confirmation on Friday in the post that True Valid Ltd are in receipt of the membership document signed off by its original owner. We have to wait 3 - 4 weeks for the transfer to complete for us to receive our final papers but they have sent us a pass word to connect onto the booking site. It all looks fab with many dicounted holidays. So any would be purchasers i would say go for it. gloria

Gloria R.

Hi,

Would you be able to tell me how your deal with True Valid ended did you get your money or not as I am being asked for the same thing you were asked for and I am concerned.

Regards

Brian

Brian C.

gloriar84 wrote:
Totally relieved. We had confirmation on Friday in the post that True Valid Ltd are in receipt of the membership document signed off by its original owner. We have to wait 3 - 4 weeks for the transfer to complete for us to receive our final papers but they have sent us a pass word to connect onto the booking site. It all looks fab with many dicounted holidays. So any would be purchasers i would say go for it. gloria

I was contacted by True Valid early in May who told me that they could sell my holiday membership. In good faith I paid a returnable amount which True Valid would return to me when the sale was complete. I am now told that TV has a firm buyer at a price which is attractive BUT I have to send £2000 to cover legal costs to transfer the necessary documents to the purchaser, but this sum will be returned to me after completion of the sale. Having read other comments about True Valid it is clear that I should have been more careful in dealing with the company. I do hope that your deal goes through without problems. I have yet to decide how to deal with TV in my case but will advise readers of the final outcome.

Gordon M.

This is going from bad to worse.

TV have told me that the original offer of £8700 which I had paid £870 deposit on had fallen through but they had secured another offer of £12500 from a Holiday company who wanted a fast completion. To do this thy needed me to pay another £1900 by bank transfer.

When I said I would not do a bank transfer as this would not be protected against fraud like a credit card is they said they would accept my previous payment as part of the deposit if that helped.

I then said that I would not make an unprotected payment and told them to cancel and refund my first payment.

THIS WAS REFUSED saying that money is used as administration costs.

Remember this was paid as an insurance not as administration.

I have since attempted to make contact with them by speaking to the Accountant who is listed as the contact for TV and he says he has nothing to do with them.

I then Googled the address on the headed paper and they are not listed at that address.

I then used the post office web site and could not locate them on that either.

TV tell me that the reason there phone number is withheld is that they only use internet phones but calling the 0845 number given on the headed paper now only results in an answer service.

I am now handing this complaint over to the Police and Trading Standards and will claim a refund on my credit card under section 75 of the credit card system.

I urge any reader never to make a direct bank transfer to any company like this always insist on using a credit card it is the only safety net you have.

Brian C.

Last edited by brianc498 on Jun 17, 2011 02:01 AM

brianc498 wrote:
This is going from bad to worse.
TV have told me that the original offer of £8700 which I had paid £870 deposit on had fallen through but they had secured another offer of £12500 from a Holiday company who wanted a fast completion. To do this thy needed me to pay another £1900 by bank transfer.

Fool me once it's your fault, fool me twice it's my fault. It's a scam .... all they want is more money from you then you'll never hear from them again .... there is NO BUYER.

R P.

brianc498 wrote:
I urge any reader never to make a direct bank transfer to any company like this always insist on using a credit card it is the only safety net you have.

The scammers receive credit card payments all the time .... if a complaint is not filed within 60 days with the credit card company then your time has expired .... using a credit card is no different than any other form of payment as far as scammers are concerned.

R P.

hi i was asked to sell my timeshare by t v and they said they had a buyer signed up and all . they said they needed me to pay them £1200 as proctection against me pulling out of the deal . they said we would get £3200 and that it would take 3 to 4 weeks to complete everything. they wanted this money and i didnt even no if they were legal r not. I told them to take £1200 out of what the buyers were payin them for the timeshare . they said they couldnt do that because the cheque was in my name and they counldnt cash it . But as far as i no the tv would have been paying me from out of what the buyers would have been paying them when they had takin there commission out plus legal fees they kept sayin they had to protect them selfs but i asked them what protection was i getting. they couldnt gave me any i havent payed any thing and thank god i found this website and read some of your comments. They say they are from norwich is this ture as i said i would fly over from ireland they said they could meet in cardiff this seams strange as they told me there main office was in norwich and i was willing to fly there. if any one living near and can check there offices are in norwich might help to no.

regards

joe

Joseph E.

Gloria R.

Last edited by gloriar84 on Jun 17, 2011 01:08 PM

josephe90 wrote:
hi i was asked to sell my timeshare by t v and they said they had a buyer signed up and all . they said they needed me to pay them £1200 as proctection against me pulling out of the deal . they said we would get £3200 and that it would take 3 to 4 weeks to complete everything. they wanted this money and i didnt even no if they were legal r not. I told them to take £1200 out of what the buyers were payin them for the timeshare . they said they couldnt do that because the cheque was in my name and they counldnt cash it . But as far as i no the tv would have been paying me from out of what the buyers would have been paying them when they had takin there commission out plus legal fees they kept sayin they had to protect them selfs but i asked them what protection was i getting. they couldnt gave me any i havent payed any thing and thank god i found this website and read some of your comments. They say they are from norwich is this ture as i said i would fly over from ireland they said they could meet in cardiff this seams strange as they told me there main office was in norwich and i was willing to fly there. if any one living near and can check there offices are in norwich might help to no.
regards joe

IF they had a buyer, which they don't, they COULD indeed take their commission at closing .... telling you they can't is an outright lie. You're wasting your time to fly anywhere to meet these scammers.

R P.

I appear to have been duped by Tue Valid and made a deposit using my credit card. After finding that the addresses given were false I was advised by the police to get in touch with a government org called ACTION FRAUD 0300 123 2040 and immediately received help and advice. All detals were collected an these will be passed to the fraud squad dealing with time share scams etc. A copy of the report will be sent to me so that it may be passed to my credit card co. This plus my added detail will allow the latter's specialist fraud dept to tackle the problem too. Action Fraud could not have been more helpful so I hope that all those being duped by True Valid will provide information leading to the gang being closed down.

Gordon M.

We have had phone calls from TV, the most recent being this evening, they are offering us 4500 for a holiday membership, we have no time share/allocated week, TV are asking for 1200 up front, which they are saying will be refunded, I want to know what they are buying from us? they say they are buying the membership.....hello......too good to be true? I think so, the guy from TV said he will call back tomorrow & advised us to check out their web site, & read the testimonials, we did this, but these only relate to timeshare bought or sold, we have NO timeshare, I would urge anyone to be very careful before they part with any money....I would very much like to hear from anyone else who have dealings with this company, good or bad. Many thanks

Tracey T.

just read all these messages feel pretty pigged off I really think i HAVE BEEN DUPED. two weeks ago i was called and asked if i still wanted to selll my timeshare and was given a very convincing talk on how they had a buyer and would be willing to pay £ 8200 for my 2weeks EVEERYTHING SEEMED VERY GOOD i was asked for 1200 legal bond which would be returnable and sent very official looking paperwork contract etc I paid £ 750 after saying I could not afford 1200 even this was a struggle but iwas desprate to sell the timeshare. contracts paperwork e.mailed to me and i returnrd next day 11/6 I called 13/6 and was assured all ok and my paperwork had been received and would hear from completions within 2 weeks or so. on friday I received second set of paperwork so tried ringing again only to get a answer machine I have been trying to contact TV BY PHONE AND E.MAIL since friday to no avail then i stumbbled upon the web site. I have contact Action Fraud and IT WOULD APPEAR it is a scam i paid by debit card so dont know how I stand re claiming my £750 I have also cancelled by card just in case How can these scum bags sleep at night Lynn Please be careful

Lynn D.

22 June 2011

I am pleased to say I have had a full refund of the money I paid to True Valid (£870) but I am still convinced this is a scam.

I suspect the reason for the return was that I have a title which is on my letter head and they could see that I am not some small fish to fry so backed off but that is only my opinion.

During my research I spoke to a gentleman by the name of Jonathan at Norwich Accountancy Services Ltd. I had sent this person an email some weeks ago asking if TV were a genuine company on his books.

He said they were and as far as he knew TV was a legal organisation.

When I called him again just a few days back he said that TV were not one of his accounts and it was all an error but he had a friend in another office in his building who did have them on his books.

Now when I paid my £870 as the Insurance Indemnity it was paid to Jabb Media Ltd. Researching Jabb Media produced an advertising company at the same address as the Norwich Accountancy Services, yep, strange but true.

When my money was refunded it came back to me from another company this time it was....

BMT Solutions Ltd again at the same address as Norwich Accountancy Services. Again Strange but true.

I am sure most will know when a refund is given it is normal for it to refunded to the original credit card. Not this time though.

I received a call from BMT saying they would refund my money and asked how much it was for.

They then asked for my account information which I gladly gave as they could do nothing with it except give me money.

Today the money arrived in to my Current Account NOT my credit card....again...strange but true.

I have spoken to ACCA who say they know nothing of Norwich Accountancy Service.

I have today spoken to FSA who say they know nothing of True Valid.

I have also spoken to the Financial Ombudsman who say they have never heard of either True Valid or Norwich Accountancy Services and advised me to report this saga to the police.

I no long need to do this as I have now had my cash returned but I suspect only because I did my work correctly as I do know what I am doing in this area.

I would also like to comment on the post above which says effectively that a credit card payment and a Bank Transfer is the same and makes no difference to a scammer.

This is so wrong as a Bank Transfer has no protection at all while a credit card does and the 60 day period is also incorrect.

I urge all concerned to get in contact with your credit card and demand a refund it may take a few days but you will get it eventually.

Once again I ask all never never ever pay for anything by direct bank transfer as despite the reply about...IT DOES MAKE A DIFFERENCE TO YOU.

Brian C.

A few weeks ago a lady called to ask if we wanted to sell our membership with a discount holiday club (which we had heard had gone out of business). We were told we would have to leave deposit of £945 in case we backed out when they had found us a buyer. We gave them our credit card details and then we had second thoughts about it after we read the forum. I had to cancel my credit card to avoid the payment going through. The next day I was contacted by TV to say the payment had been refused. When I told them we had had a change of mind I was given the third degree. We then went on holiday, on our return we were again contacted by TV and when I said we still did not want to sell the "lady" on the other end of the line said, "Well then just keep your week" and slammed the phone down.

Barbara O.