Need Advice On How to Proceed Against Potentially Unscrupulous Prop. Mangement Co.

I would like to preface the following with an apology if this is indeed being posted in the wrong section of the forum. I am new to this forum and see this sub-section as being the most pertinent...

Our family owns a timeshare in Mexico--In the Playa Grande Resort in Cabo San Lucas, to be exact. A couple years ago when vacationing there we upgraded to a penthouse suite and amended the contract so as to own weeks during every odd numbered year continuing into sometime in the third decade of the 2000s. We were then advised by one of the representatives at the resort to seek the services of Executive Properties (http://executiveproperties.info) located in Laredo, Texas and Jalisco, Mexico and primarily run by Todd Dawson and I believe another individual named Steve Harris, if we were to rent out our penthouse during the years we so chose to vacation elsewhere.

After perusing this forum for a bit, and a brief search through Google, I am fairly convinced now that the operations run by said company are a scam--the premise being that they asked for money upfront ($800) and have essentially reneged on their promise of renting out the property per the terms stipulated in the contract for two turns now and going on to the third. Last October (during the second time it was promised that the four weeks we had agreed upon would be rented out), we received an e-mail stating that the "bad economy" was to blame for their inability to secure the weeks at the promised rates in the contract, and that it was set to be rented out instead in February of this year. It is now the 3rd of February and we still have not heard any news/updates from Mr. Dawson (the individual with whom we constructed the contract). Once again, leading us to believe that we have been scammed.

My question is: how viable of a solution is the Better Business Bureau in circumstances such as these? Should we seek recourse through them to recover the $800 agency fee paid by citing the company's inaction and failure to provide the services agreed to, and rescind the remaining terms of the contract before seeking legal assistance from attorneys and such?

go to the website www.stopthescam.org and then go to timeshare. Click on some of the links. You will see videos describing exactly the scams you fell into. The best thing you can do is file a complaint but since they can just claim bad economy you will probably be out the money. NEVER pay an up front fee.

nareks2 wrote:

After perusing this forum for a bit, and a brief search through Google, I am fairly convinced now that the operations run by said company are a scam--the premise being that they asked for money upfront ($800) and have essentially reneged on their promise of renting out the property per the terms stipulated in the contract for two turns now and going on to the third. Last October (during the second time it was promised that the four weeks we had agreed upon would be rented out), we received an e-mail stating that the "bad economy" was to blame for their inability to secure the weeks at the promised rates in the contract, and that it was set to be rented out instead in February of this year. It is now the 3rd of February and we still have not heard any news/updates from Mr. Dawson (the individual with whom we constructed the contract). Once again, leading us to believe that we have been scammed.

My question is: how viable of a solution is the Better Business Bureau in circumstances such as these? Should we seek recourse through them to recover the $800 agency fee paid by citing the company's inaction and failure to provide the services agreed to, and rescind the remaining terms of the contract before seeking legal assistance from attorneys and such?

Above is how the scammers operate .... promises then nothing.

The Better Business Bureau is not going to help you get your money back. The BBB is there only to grade their members ... is this company a member of the BBB?

About the only thing you can do is file a complaint with the Attorney General of Texas .... you can Google to find contact info. If your complaint is with Mexico you can file it with PROFECO .... Google for PROFECO contact info.

Very well. I have located the official online consumer complaint form under the Consumer Protection sub heading on the Texas Attorney General's website. Will file the complaint shortly. Thanks.

I've been Googling "Executive Properties" for some time and found this. Yes, you're in a forum that is not found easily. Go to another Redweek forum, under "coco Sunset", or better yet, Google "Coco Sunset and Executive Properties" and you will find plenty. Especially get in touch with Karla, at steilka@iowatelecom.net to find out more. Did you hear from Texas AG? Any resolution of BBB complaint? We are actively pursuing thus scum of a company and criminals Todd Dawson and Steve Harris. Your help would be appreciated.

please help who would I contact if the timeshare company is in Costa Rica to file a complaint or some kind of injunction?

You may be interested in this article (copy and paste url):

http://www.amcostarica.com/052404.htm