Thank you for helping me to feel better about not paying these fees. I wrote an email this morning to TMC which I have included for all to read if they so choose.
I am writing to you to inform you that I have contacted my Discover card to dispute the annual charges in the amount of $3,322.93 that were auto-charged to my account on May 6, 2016. On February 8,2016 the annual fees were auto-charged to my account. I immediately contacted TMC finance department that very day and instructed them to remove those charges from my Discover card as the charge was clearly 3 months prior to the due date. Additionally, during that conversation I specifically instructed TMC to NOT charge my Discover card as I wasn’t sure that was the card I wanted to use. On February 12th the charge was credited on my Discover card as requested. However, my most recent statement shows a charge for TMC although I had verbally instructed TMC to call me for new credit card information. I received no such call. This card is not a viable card at this time.
This email will serve as formal notice that my Discover card information should be purged from your files. TMC is not authorized to charge anything against my Discover card, ever. Additionally, my last experience at the TMC was less than desirable and I have decided to stop paying the excessive annual fees that I’m now being charged. Again, this email will serve as formal notice. It is clear that the management of TMC has clearly gone in a very negative direction which I suspect is result of the NYAG lawsuit against TMC. In the March 3, 2016 letter informing owners of the rate increase for 2017 is was clearly stated that “Owners are faced with the choice of maintaining Transient Revenue and reducing Timeshare Charges or lowering or eliminating Transient Revenue in order to have more nights available and consequently pay higher Timeshare Charges.” When I initially purchased my TMC suite I was never told that first, the rooms would be rented out to the general public, and second that the annual rates would go up to compensate for the delinquent owners who did not pay their fees. I was led to believe that only “owners” would have the “exclusive” rights to stay in TMC. I had no idea that these “owner” suites were being rented out and, as I’ve come to learn, at a much lower rate than an owner could rent it for. As one of the owners who has paid the fees every year, I feel exploited and taken advantage of because TMC has lied to me and misrepresented how “ownership in TMC worked”. The maintenance of TMC has gone down considerably which I suspect is a result of the many layoffs or, as the March 3rd letter stated that “the Manager” assisted by the Timeshare Association personnel “thoroughly reviewed the Association’s staffing, open positions, existing and proposed operating programs and functions, and made numerous alterations to the foregoing which have produced/will produce material reductions in operating expenses in 2017”. Again, when I purchased my Penthouse, not mortgaged but paid for in cash, I was never informed that my annual fees could go up as a result of delinquent owners. Why should I be punished for other delinquent owners. I do not feel responsible, nor should I, for subsidizing other people’s vacation expenses.
As I see this issue, you can voluntarily remove this charge from my Discover card, or Discover will handle this issue themselves. I feel extremely taken advantage and I am sickened that I invested $57,000 in TMC. For $3233 a year I can stay at a luxury hotel for the same daily rate, or even lower, than what I get with TMC.
Becky F