Dream Travel Condos anyone?

Why are all fees for Suitelife (including termination fee of $1500.00) in American dollars? Is there an American parent company? If so, does anyone know the name of the parent company?

Apparently most of their " victims " are in the US.

petrab16 wrote:

Suitelife expects its 3000 (interesting number; not 2976 or 3012, but 3000). Well, if it were exactly 3000 as stated by Suitelife then the assessment should be $395.68. And what is the Dream Travel Bankruptcy - amount of $582,030 ? If there are weeks that "went bad" and Suitelife had to spend $200k to "fix" them and budgets to need to fix more in the future, namely to the tune of $225k, what does the $582,030 represent? What else did Ms Williams do for Suitelife if not arranging and selling weeks? Perhaps she also provided banking services and absconded with nearly $600k. For heaven's sake, Dream Travel isn't even bankrupt at this state; how can there be losses? If Suitelife spent $200k to "fix" weeks in the past, why was the assessment announced on March 2 ? Was it only on March 1 or 2 that Suitelife spent the $200k or was it that Suitelife first wanted to ensure seamless collection of the "regular" annual assessment fee prior to beginning on 2015? As to Marilyn's pathetic defense for Dream Travel Riva-condo , she obviously did not read this very thread that lists complaints, complaints and more complaints going back to 2007. Suitelife only NOW finds out that the outfit was unreliable and run by the seats of the pants of one woman? So much for due diligence..... And she booked 1000s and 1000s of weeks for Suiteife? Not bloody likely. Why are we expected to replenish the reserve fund? Where did the money that was in it go? It's certainly not reflected in the losses stated in this poor excuse of accounting provided. This entire situation reeks of mismanagement and ineptness. No big deal if there's no price to pay for the principals and existing management. Perhaps if we saw some resignations and some firings and some accountability of this disaster we could, as members, elect new management and perhaps make something of this sorry excuse of a vacation club. Just try to find out how many different companies work out of that palace in Woodbridge; it'll make you head spin. Clubs have come and gone like cars in a paternoster; it takes a while that they are going around and around; only the ownership remains the same. Yes, Mr. A.; that might just be you. As to Italian reference; perhaps it had to do with the daughter's wedding. Someone has to pick up the tab..... Finally, if only 20% of 3000(!) members refuse to pay the $399 the remaining 2400(!) will be assessed ANOTHER US$ 96 to make up the shortfall and this will be repeated until Suitelife itself goes bankrupt; a not so unlikely scenario. So before you send off that cheque, make sure you keep a few spare one for later

donp196 wrote:

Apparently most of their " victims " are in the US.

No, I think most of victims (at least in this thread) are people from Ontario, Canada, where the office of this Suitelife is located, so the question why they charge in USD is valid. My guess is that's because they primarily deal with timeshares and timeshare exchanges in US... I think it might be possible that they have parent company in US.

Have you paid the amount requested $399 USD to Suitelife? I have been with them since 2002...recently I lost my husband who is the one that wanted to buy into this against my better judgement. Is it definite that you have to pay the $1500 USD to get out of it? I have booked a week with my children in May because I wanted to use it at least once after 4 years of dormancy...since I had paid all that time and we didn't use it, the additional cost was cheap but now an additional $399 makes it as much as booking at a resort on my own. What are the repercussions of not paying the amount levied on us as clients? Does anyone know.

So sorry for your loss...you don't need their headache on top of everything else....No, there are a lot of us who haven't paid, and don't intend to. There is nothing they can do about it, because they didn't give us 30 days notice, as stated in our contracts. So essentially, asking for this money is "illegal" or null and void. So depending on when you got the email, as I did March 2, some on March 3rd, it is less then the required 30 days. So we do not have to pay. Have you got confirmation for your booked week? If so, just go and enjoy, they can't stop you. If you have paid for it, but still waiting for the confirmation, then you better ask for it and make sure they give it to you, or ask for your money back. They cannot stop you from going if you don't pay, because you already reserved, and again, their "request" for the money, is null and void.

In the beginning, I was told by Rosy, that it would be sent to a collections agency (probably Triad, if they are even "real") if we didn't pay. Well, too bad for them, because legally, they cannot do that, as it is "null and void" anyway

roxanneb61 wrote:

Have you paid the amount requested $399 USD to Suitelife? I have been with them since 2002...recently I lost my husband who is the one that wanted to buy into this against my better judgement. Is it definite that you have to pay the $1500 USD to get out of it? I have booked a week with my children in May because I wanted to use it at least once after 4 years of dormancy...since I had paid all that time and we didn't use it, the additional cost was cheap but now an additional $399 makes it as much as booking at a resort on my own. What are the repercussions of not paying the amount levied on us as clients? Does anyone know.

Thank you for replying and the sympathies. It has be a very difficult time and I am being strong for my children. I did get confirmation and was going to also call the resort to ensure that they have me confirmed and paid for. I'd hate to get there and be told I owe them money....something I do not have at this point. the only reason I decided to take the kids was because we hadn't used it in over 4 years and with some of the maintenance fees we had paid up until now going towards the room it was relatively cheap. Do I have to pay $1500 in order to get out of the contract? When we joined there were so many more people apparently, but how do you know what to believe. Unless they show you documentation, they can say anything they want. It's too bad because if they had run it more efficiently everyone would benefit and continue to do so.

I didn't get the email until March 2nd, 2015 @ 7:02 pm....so even after business close. Has anyone that you know of even been granted an appointment to go over the documentation they say they have?

As far as I know, no one is getting a response. In fact, I am waiting on a response from Mr. Anthony himself, who has contacted me when I confronted him with his original comment about greener pastures. Going back and forth on times/days, I have not heard back from him from my last email on Thurs. More "promises" to their members that cannot be kept. I'd like to know if anyone has gone as well. Funny, how neither himself or Marilyn are defending SLV on here now. And yes, you unfortunately need to pay them $1500 USD in order to get out of your contract

roxanneb61 wrote:

I didn't get the email until March 2nd, 2015 @ 7:02 pm....so even after business close. Has anyone that you know of even been granted an appointment to go over the documentation they say they have?

Should we contact Ellen Roseman, consumer advocate, at the Toronto Star?

A member of Suitelife/Resort Villas has contacted Ontario Consumer Protection. Please read his post at Resort Villa Complaints Board.

Yes, as well as others. Depending on how my meeting goes, (when confirmed), this is my next recourse.

rosinam3 wrote:

Should we contact Ellen Roseman, consumer advocate, at the Toronto Star?

Everyone should file a complaint with consumer protection. They will not act unless they receive numerous complaints but they will investigate and do a thorough investigation if enough people complain. Another added benefit is if enough people complain it will cost you nothing to have them investigated. Why spend your hard earned money on attorneys fees when you can have consumer protection do it for you. Don't sit back it doesn't cost a penny to file a complaint and it's your way of getting results.

rosinam3 wrote:

A member of Suitelife/Resort Villas has contacted Ontario Consumer Protection. Please read his post at Resort Villa Complaints Board.

Can you please provide a link or URL? I can't seem to find a Resort Villa Complaints Board.

I've been following the Resort Villas thread on ComplaintsBoard.com and don't see anything there.

I think we should start a separate thread dedicated to Suitelife...

This Dreamtravel thread has been hijacked by Suitelife complaints.

Is there anyone who actually signed a contract with "Suitelife"? I would think if you signed with Resort Villas then they won't have much luck forcing you to pay $1500 to cancel. None of my paperwork has any name other than Resort Villas.

Suitelife just extended their deadline to April 15. Do you think they would do that if "80%" of their members have paid the assessment? I don't think so.

Here is the text of their email:

Dear Member

Thank you to everyone who has paid the Special Assessment.

As a reminder to those that have not submitted your payment for the Special Assessment, it was due March 30. We are extending your deadline until April 15, after which as per the Rules and Regulations late charges will occur.

Further update with respect to the Special Assessment Fee, with an accounting breakdown on how the $399 assessment figure was arrived at (all figures are in $US) located on the http://www.suitelifevacations.com/dreamtravel/ page. Please take the time to visit and review.

Pay Now ". Etc.

The "accounting breakdown" is the same 5 line calculation that's been on there for a week, unsupported by any proof or certification by a professional accounting firm. Not worth the screen space it occupies.

When you are on the Complaints site go to Groups at the top of the page. Suitelife has ten members so far and 13 comments. That is where I read about a member contacting Ontario Consumer Protection.

Thanks, I found it.

rosinam3 wrote:

When you are on the Complaints site go to Groups at the top of the page. Suitelife has ten members so far and 13 comments. That is where I read about a member contacting Ontario Consumer Protection.

I contacted our resort yesterday to ensure that there was a reservation in my name and it was paid for. The front desk told me they don't get notification of the names until the week before. I'm confused about that...why would they not give them all the information on who was going to be there since they know already?

If you signed with Resort Villas, and when they changed to Suite Life you continued to pay your maintenance and/or use the service, then it would be judged that you signed with Suite Life or the contract was transferred. I only know this because of a contract issue I had in the past with business. It's been quite a bit of time that has passed since Suite Life took over, so unless we stopped paying right away, I think we are out of luck to not have to pay the $1500.

loub65 wrote:

I think we should start a separate thread dedicated to Suitelife...

This Dreamtravel thread has been hijacked by Suitelife complaints.

Is there anyone who actually signed a contract with "Suitelife"? I would think if you signed with Resort Villas then they won't have much luck forcing you to pay $1500 to cancel. None of my paperwork has any name other than Resort Villas.