ask-redweek-wyndham-ovation-exit-update

If it seems to be too good to be true...it might just not be such a good deal. Ovation seemed like a miracle answer when financially the timeshares we used for years did not fit into my retirement budget. You do not realize what that "lifetime" ownership means when you are thinking of sunny beaches and family time. But I had managed to provide my grand kids and s-i-l with family vacations many times after losing their mother and wife. Sometimes I went and sometimes I sent them but the Guest ticket was well used, paid for as required. And I used the other week for myself and other family members to get away. The Ovation program seemed to balance the no more fees and extending family vacations for 3 years in exchange for no longer having that investment. And I could gracefully exit my timeshare. So see what happened.... The first year worked great with the kids going to the beach and me going to the west coast on separate vacations. Then I had one of those times when your body surprises you with a new condition that limits your mobility/travels and in my case vision/driving during the second year. When I got around to arranging a vacation for the kids and attempted to "just go in the website to change the check in name"as a Wyndham employee had told me to do, imagine my surprise when I found Wyndham "had changed the rules" for Ovation usage with 2 years to go out of 3. My contract is right there on the table and totally useless after one year. The member (me) has to be at the vacation check in at every vacation and I could no longer sent grand kids or other family without my being present. That was part of their sales pitch for years to "share time". But now members could not share. So I am looking at not being able to use the equivalent of the last two years of vacation in this contract because they changed the rules and I cannot travel to every vacation ( had accumulated and paid for a lot of points =vacations). The rules worked for me when I entered the Ovation program. So why would they limit letting family and friends use the vacations.......what did they gain if even the Ovation weeks would not be used? I'm not that smart or devious but basically they are a business run to use/convince/sell the public to buy their shiny toy. So beware that the Ovation contract you will sign is not worth the paper it is signed on. Being the first to offer an exit solution for timeshares and all the positive hype in a negative industry throws you off guard. I knew it was slanted toward them but did not expect major rule change. Lots of people were deceived when they bought and you might get deceived by this glowing exit product if Wyndham can just change the rules. I might be part of another group that gets the Ovation rules of usage changed in middle of contract, to severely limit participation to member only, no family or friends. Disappointed Nana

7.13.22 Great article I’ve forwarded on. “.. Owners can also e-mail wbwovation@wyn.com or call the Ovation desk at 855-312-9040….”. I like owning Worldmark by Wyndham with “Bonus Time & orInventory specials” 21Yrs. Since pandemic restrictions lightened up, I’ve already reserved at least six Inventory specials or Bonus time or Monday madness

I tried to give back my Orange Tree interval. I had tried in early 2022 to contact someone who could talk to me about this. Impossible. Then in late 2022 I tried again to call and email someone to help. Finally, in 2023 someone got back to me with a program with deeding the interval back. Great. But months later (after considerable paperwork), Wyndham said NO, I had not paid the current the 2023 maintenance fee. Well, I had tried and tried in 2022 to talk with someone, so I am giving up on Wyndham. I am not paying anything. I told them, "You guys can do whatever you wish. Goodbye."