Resorts Management Services Wilmington- Delaware

I got scammed! Gave them a deposit of $1295 after being told they had a buyer for our timeshare and that fee would cover the title search, closing costs, etc. They sounded so professional, so knowledgeable. THEY'RE NOT. After 90 days of back and forth communication which seemed legit, all phone numbers were disconnected. No way to reach them. How do these people sleep at night? My husband says "quite well on the commissions they've made!" I hate being taken advantage of, lesson learned. I will call my credit card company to see if there is a way to dispute this. If anyone has any info re: contacting the company or the best way to try to dispute the charge...please let me know! I do not wish harm on anyone who has harmed me, but may they have bad weather on every single vacation they take!

a phone call to the credit card company is a start, however, every dispute has tobe in writing first confirm in writing your phone call to the credit card company so they can move this to the dispute category. most important, is to send CERTIFIED LETTERS to the 3 credit reporting firms, CERTIFIED LETTERS addtessed to COMPLAINT DEPARTMENT of each firm and advised why this charge WILL NOT be PAID. also letter to The attorney General in that state and also file complaint with the Better Business Bureau. I know it may be difficult to believe, however, after 9 months of letters, The Chairman and CEO of one of the Visa companies had someone in mgt. check out my story, and agreeded that this was a "scam" and removed all charges from my visa credit card account. I plan to write another letter to the Attorney General of Tennessee again and let them know that their firm seems to be OK with a "scammer" operating in their state.

Most contracts signed with these companies contain a clause that specifies internal arbitration of complaints. One of your certified letters must be to the registered address of the company. If you file a dispute with these companies they will often win based on nature of dispute. Also, if they win, they will secure your money and their lack of service by sighting the violation of their arbitration clause as means to cease service and keep your money. Always remember to dispute your charges as "Services not rendered as promised", rather than a fraudulent charge. If you do not do this then all they have to do is show that you authorized them to charge your card. By specifying that you did not receive the services promised you in the sales pitch you circumvent the tricky and confusing wording on the contract that amounts to a marketing contract. The only agencies you need to report a company to are, as stated before, the Department of Agriculture (Licensing agency that regulates these businesses), the Attorney Generals Office of the state the business is located in, and your credit card company (so they know why you are disputing the charge and for their records when other charges show up from this company on other cards). Do not bother with a report to the BBB. The BBB has no legal power, they cannot force a company to return your money, they cannot shut a company down. They are not a governmental regulatory agency. Many fraudulent companies have A+ ratings and are accredited with the BBB. Why? Because they paid all the fees and registration dues charged by the BBB to maintain a "good reputation". The BBB is nothing more than the town gossip. As far as a state "being okay with a scammer in their state", remember that in their eyes, as well as any lawyers, the first thing they consider is that you signed a marketing contract, and if they can show that they marketed your property IN ANY WAY then they have not scammed you. When one of these boiler room call centers gets raided and shut down it is because they do not have the proper license, either an operational license or unlicensed phone reps, not because of what they are doing. In essence, the state is not responsible for your own gullibility, but they will jump if they are not getting their licensing fees. Remember, we are talking about a government that allowed ARM's and sub prime mortgages to throw our banking industry into chaos, then gave them ice cream afterward.

melissam141 wrote:

I got scammed! Gave them a deposit of $1295 after being told they had a buyer for our timeshare and that fee would cover the title search, closing costs, etc. They sounded so professional, so knowledgeable. THEY'RE NOT. After 90 days of back and forth communication which seemed legit, all phone numbers were disconnected. No way to reach them. How do these people sleep at night? My husband says "quite well on the commissions they've made!" I hate being taken advantage of, lesson learned. I will call my credit card company to see if there is a way to dispute this. If anyone has any info re: contacting the company or the best way to try to dispute the charge...please let me know! I do not wish harm on anyone who has harmed me, but may they have bad weather on every single vacation they take!

One key way to avoid such scams like this is to be well aware of what timeshares (especially your own) are worth or what they are selling for on the resale market. The victims/marks of these upfront fee scammers are people who think that their units are worth what they paid the developer (or even more).

As hard as it may be to swallow, the resale value of the majority of timeshares right now is right around zero! Please don't take this statement the wrong way but, if you had been aware of your unit's resale value, you would have recognized that $1295 to potentially sell a unit that's worth next to nothing was fishy and likely a scam.

so i cant get anyone to answer me...i gave almost 2K to these parasites...so that money down the drain...

Now i have a guy that says he live in london..and he buying my timeshare..GET THIS....He says he sending a check for half the time share and also by mistake he put his travel agent money in it..so when i get the check would i take to bank and then get cash to wire with western union so he can get his travel money back and wire it to a guy in katy texas...well folks you know this is all a scam..i took the check that was signe by patti to the bank..and wells fargo bank said it is bogus and they have5 others similar to it from different parts of world..so now they guy has said to send his check back or he will have somone to come and kill me and my family...how do you like those apples..he is a idiot...

yep rms is a terrrible company to scam people out of money..this last company said if i would pay 700.00 they guarantee they will sell my timeshare or they will buy it..WRONG ...I NOT DEALING WITH ANYONE EXECEPT SOMEONE WITH CASH.. 8 THOUSAND AND I PAID 16 K FOR MY TIME SHARE AT hILL COUNTRY SILVERLEAF RESORT..

The above is called the infamous 'Nigerian Scam' that originates out of London ... you can google or bing to find out more about this SCAM.

Points well taken from all, thank you. I will touch base with my credit card company and... also book our next vacation! May as well enjoy it until a miracle happens and we sell it! Our home base is Bonnet Creek in Orlando through Wyndham and it's points, not a a particular week. It's an incredible resort, we've been several times with our family. That's the silver lining I guess! Any success stories out there regarding the listing and sale of a timeshare on this website?

There is a stickie in the "Buying, Selling, and Renting" section about successful feedback (although the topic seems to have shifted to scammers).

If you want to sell, use legitimate resale websites like RedWeek, My Resort Network, or Time Sharing Today. See what similar units are listing for then list yours for less than that. Be prepared that your unit may take months to sell so come up with contingency plans such as using your timeshare, renting it out, exchanging, etc.

I found out today that Resort Management Services does not exist in Wilmington Delaware. The man that owns the company lives out in California some where. This is a Fradulent Company. There have been over 100 complaints about this company of people that were scammed by them. Unfortunately, we are one in the number. They are liars, scammers, thieves, etc. Please! Please! Please! if they call you hang up on them. I do believe that they will reap what they sow. They told us they had a sure buyer for our timeshare. They lied. They told us they needed $946.00 up front to process the paper work. They lied. They gave us two numbers to call after they debited our account, that was suppose to be their corporate office. The numbers are now disconnected. They contacted us in November of 2010. Do not trust anyone who need money up front they are liars.

I have been scammed by Resorts Management services and am taking this information to the BBB, Attorney general etc. also on behalf and anyone else who may have been scammed.

I read your article regarding credit card charges, you mention that you can take this to the credit card company if the phone numbers are disconnected or they are closed down, this is the case now with RMS, and their worthless contract with me started within 90 days they guaranteed the sale, do I have a case to take this to my credit card company to dispute the charges, I know I agreed to the charge so cannot claim fraud but the phone numbers are disconnected and the attorney general in Delaware are investigating as this is not a legit company. I would appreciate your honesty, I do feel stupid and naieve and have learnt a valuable lesson with this situation and hope that I can move this forward to the CA state dept and attornet general so these people can be arrested and charged, this will be my lifes work to bring these people to justice. thank you

These people have already been brought to justice. The reason the numbers are disconnected now is because the orlando, fl call center was raided and closed. This was the second time a RMS call center was raided in florida in less than 3 months. You close one, another pops up later.

stillintheb wrote:

These people have already been brought to justice. The reason the numbers are disconnected now is because the orlando, fl call center was raided and closed. This was the second time a RMS call center was raided in florida in less than 3 months. You close one, another pops up later.

This just goes to show the penalities are not stiff enough ..... they should be forced to reimburse every person they've scammed (including interest) AND they should serve jail time.

These scammers are no better than any thief or robber but they seem to get away with their scams to start over again.

There's something terribly wrong with this picture .... it would seem the law is perpetuating their criminal activity by merely giving them a slap on the wrist.

All timeshare owners should revolt in numbers that these scammers continue to get away with their crimes.

Unfortunately, the issue is not that the penalties are not stiff enough. The responsible parties are arrested. Any one working in the office without a telemarketing license is warned. If it happens again, they are fined. If it happens again, they are arrested. As long as people are retarded enough to fall for the same scam again and again then these people will continue popping back up. Look over all the boards complaining about these scams. 9 out of 10 say it wasn't their first time being scammed. Fool me once, shame on you. Fool me twice, shame on me. Again, the only part of their operations that are illegal are when they operate without a license. (And it does not have to be a real estate license) If you do not read the particulars of the contract you are signing then you are responsible for the consequences. This is the unfortunate truth. The real criminals that are raking in the money and getting away with it are the resorts selling the timeshares in the first place. Read your contract with them, if you haven't realized it already.

Who is this Californian? Do you have a name or address?

wills57 wrote:

Who is this Californian? Do you have a name or address?

They are not in Delaware.That is just a state that will let them set up a shell corp, If they pay,,,,,, just another scam. Over time less than 3% of timeshare owners have ever sold a timeshare. My wife and I found Timeshare Disposal Group Best money we ever spent

and die a slow death as well

I have heard of this company. I spent money for them to sell my time share last year. called me back 3-6 months later saying it was sold and it would take 30 to 90 days to close. 1 year later, they called saying everything went through and I should be getting the closing paperwork and my money in 3 business days. It is now 2-3 months later and no money or paperwork. I have tried to call them at the numbers they gave me and get no answer and they do not return any calls. I am now trying to pursue getting my money back on my credit cart because it is obviously not sold.

donnad352 wrote:

I have heard of this company. I spent money for them to sell my time share last year. called me back 3-6 months later saying it was sold and it would take 30 to 90 days to close. 1 year later, they called saying everything went through and I should be getting the closing paperwork and my money in 3 business days. It is now 2-3 months later and no money or paperwork. I have tried to call them at the numbers they gave me and get no answer and they do not return any calls. I am now trying to pursue getting my money back on my credit cart because it is obviously not sold.

I sincerely wish you luck, but disputing a credit card charge which is considerably more than a year old now is certainly going to be an uphill battle --- at best.