Here is the text of my letter to the Consumer Financial Protection Bureau asking them to open a federal investigation into the fraudulent operation of TMC. Everyone is free to use as much or as little as they see fit. -------------------------------------------------------------------
February 17, 2015 Consumer Financial Protection Bureau 1700 G Street N.W. Washington, D.C. 20552 Re: Manhattan Club Timeshare Scam Dear Sir or Madam:
I am writing to request that your agency open a federal investigation into the fraudulent and deceptive practices of the Manhattan Club and its related companies.
The Manhattan Club is a New York timesharing company from which we purchased and financed timeshares in 2005. They have recently been charged by the New York State Attorney General with committing fraud against its timeshare owners, and is now the subject of an extensive fraud investigation into all aspects of its finances. Here is the link to the press release issued by the Attorney General which outlines the charges against The Manhattan Club.
http://www.ag.ny.gov/press-release/ag-schneiderman-announces-court-order-barring-sales-manhattan-club-timeshare-hotel
My wife and I purchased 2 timeshare units at The Manhattan Club in 2005, and entered into a financing purchase agreement for one of the units through their finance subsidiary, "O. Park Central LLC." Unfortunately, we learned right after we purchased that the sales pitch was blatantly false. Rooms were never available to us when we called to try to reserve, no matter how far in advance we tried to book. Rooms ARE NEVER available to timeshare owners who call to try to make reservations. We were mislead by sales representatives during the purchase of our units and we have been denied the right to use our units for many years. The Manhattan Club has engaged in a scheme to manipulate the issuance of room reservations which has denied owners rightful access. At the same time, cash paying, non-owners can easily purchase rooms on any of the hotel reservation sites on the Internet.
I would also like to make you aware that the NY State Supreme Court has issued an injunction against The Manhattan Club which prevents the timeshare organization from taking any steps at foreclosing against owners for non-payment whom they may have defrauded. The Manhattan Club is also enjoined from selling any new timeshares, or draining its bank accounts or the bank accounts of its affiliated companies. Here is the link to the actual injunction issued by the court.
http://www.ag.ny.gov/pdfs/Order%20signed%207-24-2014.pdf
My wife and I have excellent credit, and for 10 years we have diligently paid The Manhattan Club on time. However, we have come to realize that The Manhattan Club and its timeshare operation is nothing more than a "Ponzi Scheme", similar to the scam perpetrated by Bernard Madoff. We refuse to be ripped off any longer. We have reached the end of a reasonable person's ability to accept such dishonest and fraudulent treatment. We have paid them for 10 years for the use of a timeshare which they have continuously and routinely denied us access to.
Their conduct has been so egregious and has affected so many owners throughout the US that we are asking your agency to open a federal investigation into the fraudulent and deceptive practices of the Manhattan Club and its related companies. Estimates place the number of affected owners at 15,000-20,000, most of whom do not live in New York State, and makes it an appropriate subject for a federal investigation by your agency.
Please feel free to contact me should you have any questions regarding this matter.
Sincerely Yours, Robert Biello rbiello2@gmail.com