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point rental liquidators

May 15, 2013

Brandon "B.J." Cooke is hiding everything now using a employee's name (Shyane Lowe) The AG's are aware of this and two of them are filing this week. Also, Robert Guy Russell & Nonna N. Russell are trying to hire a computer hacker to break into RedWeek to try to get all the info of the people that is using this forum. I don't think he will be able to do it but he is trying. Please call your State Attny. General office today and file with them. TODAY.


Boobie R.

Last edited by boobier on May 17, 2013 09:43 PM

May 15, 2013

TO: jamesv145, Brandon "B.J." Cooke is hiding everything now using a employee's name (Shyane Lowe) and using a Photo Studio as his address. The AG's are aware of this and two of them are filing this week. Also, Guy Russell & Nonna N. Russell are trying to hire a computer hacker to break into RedWeek to try to get all the info of the people that is using this forum. I don't think he will be able to do it but he is trying. Please call your State Attny. General office today and file with them today.


Boobie R.

Last edited by phyl21 on Aug 15, 2013 09:13 PM

May 15, 2013

To; Phyllis @ RedWeek The evidence that BJ's wife is involved in the scam is part of this and is part of the info that Shannan Morgan at the AG offices in Wisconsin. This is the address that is being given out by the sales teams that are on the road working now with Brandon "B.J." Cooke and I have this in writing from clients that were at the RCI meeting. Please call Shannan Morgan and her number listed in this forum if you need more info. Thanks for your understanding, Boobie

___ message sent to Boobie via RedWeek ___ Hi Boobie,

I am contacting you from RedWeek.com Customer Service regarding your recent forums post on the point rental liquidators thread. It is our policy not to edit or remove forums threads unless they contain foul or offensive language, or provide personal information about an individual.

We have no evidence that BJ's wife is involved in the scam, and so we have removed the personal information about her. You are welcome to post names and information about people who are directly involved along with business addresses and phone numbers. We do not allow any personal phone numbers or addresses to be posted without the consent of the person referenced.

Thank you for your understanding. Please let me know if you have any questions.

Best Regards, Phyllis

-- This message was sent through RedWeek.com.


Boobie R.

Last edited by boobier on May 18, 2013 07:49 AM

May 15, 2013

boobier wrote:
TO: jamesv145, Brandon "B.J." Cooke is hiding everything now using a employee's name (Shyane Lowe) and using a Photo Studio as his address. The AG's are aware of this and two of them are filing this week. Also, Robert Guy Russell & Nonna N. Russell are trying to hire a computer hacker to break into RedWeek to try to get all the info of the people that is using this forum. I don't think he will be able to do it but he is trying. Please call your State Attny. General office today and file with them today.

All a hacker would get are screen names ..... not real names.


R P.

Last edited by phyl21 on Aug 15, 2013 09:17 PM

May 15, 2013

Is anyone working on this scam in Texas? We attended a meeting at Joe's Crabshack on Jan. 26, 2012 to "improve our RCI experience." The crooks were Hughes Dewailly and Eric Plueger. We were told many lies: exchange weeks for enough money to cover our maintenance fees (of course, I had to pay PRL $498 to join; but don't expect a check before November); convert our current weeks to points (we were told how many points to expect for our Silverleaf weeks--then, when I tried to convert them, Silverleaf informed us that they don't allow that--RCI told us the same thing. Hughes and Eric knew we expected to do this with our Silverleaf weeks!); maintenance fee is $79--now it is $199; points don't expire--RCI said they DO! I called SHR several times to ask about PRL and how they access our "given weeks"--the end of August, 2012 they still told me to expect my check in November. Finally, I had to pay a fee to RCI to combine the weeks I gave PRL with a later/current date; or, I would have lost them. In December, I received a letter from SHR about "Vacation Network"--nothing about the closing of PRL! If anyone in Texas has made progress with this--please inform me. dcox


Deborah C.
May 15, 2013

To: deborahc338 Sounds to me that yes, you do own a timeshare at SHR. There is info here on past pages about Hughes Dewailly, just go thru the forum pages and read all about him. Everything you want and need is posted in the last 5 pages here on the forum. You need to file with your state AG office ASAP. NOW Good luck, Boobie


Boobie R.

Last edited by phyl21 on Aug 15, 2013 09:14 PM

May 15, 2013

We got a call, supposedly from RCI, also. The story is the same: Pay $10K, but this was to Vacation Services International, llc, and receive $12K back from Excess Property Solutions in 6 months.

I read a lot of negative stories here, but none about VSA and EPS, and no one saying that they didn't get the money from EPS. I'm in the 72 hour window for rescinding. Has anyone paid the money to VSA and then never received the $.075 for their points?

Just from what I've read it sounds like this is a scam with many copycats selling the same story, and that it's time to call the credit card companies and cancel the charges.


Quentin B.
May 15, 2013

To: quentinb3

1. It's (V S I) Vacation Services International 602 Chillicothe Street, Suite 237 Portsmouth, OH 45662 P.O. Box 69, Friendship, OH 45630 855-VSI-TRVL FAX- 855-851-9258 855-851-8785 ext. 105 Josh Fazenbaker, President Josh@vacationservicesinc.com

2. ESP Excess Property Solutions is the same company that was PRL Point Rental Liquidators same address / same owners / same phone numbers You will never received the $.075 for their points.

3. RCI had nothing to do with the meeting you went to.

4. YES IT WAS A SCAM

What town ??/ State were you in at the meeting ?? Who was your salesperson ??


Boobie R.

Last edited by boobier on May 16, 2013 08:12 PM

May 15, 2013

janv76 wrote:
On 5/1/2013 my husband and I were close-call victims to this scam involving a call to attend an update on RCI points membership. The "presentation" was at an I-Hop restaurant in Brighton, Mi. Randy Canfield was the boss of the group and gave us a lot of figures and guaranteed we would get paid 7.5 cents for our points up to 100,000 pts/year. He figured how we could pay the $10,122 fee with our points and still have pts left over for our own use. We were required to pay $498 with a check and could put the balance on our credit card. Within 10days we would receive a Discover card and that amount would be transferred. We would pay $99/month no interest. At the end of 6months we would get $12,000 to pay off the card and even have a couple thousand left over! It sounds so ridiculous as I write this down but we really wanted this to be true. We could basically sell extra pts enough to pay our maintenance fees etc and still have our vacations. The "fact" that RCI had called us to set up the presentation helped make it seem legit. ( Although I realize that doesn't make much sense. )

Randy Canfield works for TERP : Timeshares Enhancement Relief Project VSI: Vacations Services International is the exchange company. EPS: Excess Property Solutions guarantee the 7.5 cents per point Processing Agent IVC 6132 W Sahara Ave,Las Vegas,NV 89146 Ph 877-572-2090,FAX702-701-7773

We actually signed the contract and gave our credit card. He has my husband SS# and copies of both of our driver's licenses and our phone numbers. It was truly amazing how the brain washing worked!

After we got home and were able to check things out and have panic attacks. We called our credit card company. No charges had been applied and we cancelled the card. We purchased identity theft protection and put a fraud alert on our credit and SS. My husband called our local law enforcement but they couldn't do anything because we didn't have actual loss. We did not give the check for $498.

I sent this info to Shannon Morgan at the email in a prior post. She answered immediately and thanked us for the info.

I received a call today from Sarah Rutten, from IVC, with a caller ID for R & R Venture Group, asking to complete the authorization and processing on “my contract”.

I informed her that I did not have a contract because I didn’t pay the contract closing fee, and I cancelled all authorized payments on the “proposed” contract, making is null and void. She insisted that I still had a contract “in their system” and that they never received a written cancellation notice within 3 business days of the signed agreement, and that I must send a notice in writing in order to cancel. My letter does not acknowledge that a contract still exists because I didn’t pay the closing fee, and I cancelled the “authorized” payment within 24 hours. I told her my assumption was that they would receive that cancellation notice via the Credit Card Authorization process and would have to accept that as their written notice.

Note that their Contract #540714 was used on both the IVC purchase form and the VSI membership form, even though they are supposedly different companies.

Meanwhile, we have already filed a complaint with the Michigan Attorney General’s Consumer Protection office.

I am not sure we even need to send the letter to IVC since we did not “close” on the deal, however, I’ve written it and am ready to send. Can anyone give us advice on whether we have a liability. Should we send the cancellation letter? Thanks


Jan V.
May 15, 2013

Who is " IVC" ? Sarah Rutten works in the Las Vegas office of: R&R Venture Group & PRL Point Rental Liquidators who has changed the name to EPS Excess Property Solutions. I have never heard of ( IVC ) These all owned by Robert Guy Russell & Nonna N. Russell. Call Sarah Rutten back and ask her what ( IVC ) stands for, we would all like to know and it would help very much, Thanks for the info, Boobie


Boobie R.

Last edited by phyl21 on Aug 15, 2013 09:11 PM

May 15, 2013

janv76 wrote:
janv76 wrote:
On 5/1/2013 my husband and I were close-call victims to this scam involving a call to attend an update on RCI points membership. The "presentation" was at an I-Hop restaurant in Brighton, Mi. Randy Canfield was the boss of the group and gave us a lot of figures and guaranteed we would get paid 7.5 cents for our points up to 100,000 pts/year. He figured how we could pay the $10,122 fee with our points and still have pts left over for our own use. We were required to pay $498 with a check and could put the balance on our credit card. Within 10days we would receive a Discover card and that amount would be transferred. We would pay $99/month no interest. At the end of 6months we would get $12,000 to pay off the card and even have a couple thousand left over! It sounds so ridiculous as I write this down but we really wanted this to be true. We could basically sell extra pts enough to pay our maintenance fees etc and still have our vacations. The "fact" that RCI had called us to set up the presentation helped make it seem legit. ( Although I realize that doesn't make much sense. )

Randy Canfield works for TERP : Timeshares Enhancement Relief Project VSI: Vacations Services International is the exchange company. EPS: Excess Property Solutions guarantee the 7.5 cents per point Processing Agent IVC 6132 W Sahara Ave,Las Vegas,NV 89146 Ph 877-572-2090,FAX702-701-7773

We actually signed the contract and gave our credit card. He has my husband SS# and copies of both of our driver's licenses and our phone numbers. It was truly amazing how the brain washing worked!

After we got home and were able to check things out and have panic attacks. We called our credit card company. No charges had been applied and we cancelled the card. We purchased identity theft protection and put a fraud alert on our credit and SS. My husband called our local law enforcement but they couldn't do anything because we didn't have actual loss. We did not give the check for $498.

I sent this info to Shannon Morgan at the email in a prior post. She answered immediately and thanked us for the info.

I received a call today from Sarah Rutten, from IVC, with a caller ID for R & R Venture Group, asking to complete the authorization and processing on “my contract”.

I informed her that I did not have a contract because I didn’t pay the contract closing fee, and I cancelled all authorized payments on the “proposed” contract, making is null and void. She insisted that I still had a contract “in their system” and that they never received a written cancellation notice within 3 business days of the signed agreement, and that I must send a notice in writing in order to cancel. My letter does not acknowledge that a contract still exists because I didn’t pay the closing fee, and I cancelled the “authorized” payment within 24 hours. I told her my assumption was that they would receive that cancellation notice via the Credit Card Authorization process and would have to accept that as their written notice.

Note that their Contract #540714 was used on both the IVC purchase form and the VSI membership form, even though they are supposedly different companies.

Meanwhile, we have already filed a complaint with the Michigan Attorney General’s Consumer Protection office.

I am not sure we even need to send the letter to IVC since we did not “close” on the deal, however, I’ve written it and am ready to send. Can anyone give us advice on whether we have a liability. Should we send the cancellation letter? Thanks


Don P.
May 15, 2013

Janv........ I would definitely call their bluff and challenge them to take me to court. If they are dumb enough to file legal papers then you have them on record and you can identify them through the court papers. Scammers hide from the legal system. These peope are just hot air trying to intimidate you. Stand your ground and maybe they will be stupid enough to expose themselves.


Don P.
May 15, 2013

GREAT answer donp196,

If they are dumb enough to file legal papers it would help 1000's of people and AG's to who they are and where is our money...

Boobie


Boobie R.
May 15, 2013

We did actually call her back and asked that question. She stated that IVC was the name and that it did not stand for anything.


Jan V.
May 15, 2013

To: janv76 Give us some info, Salesperson's name, city/state the meeting was in anything Thanks, Boobie


Boobie R.
May 16, 2013

boobier wrote:
To: janv76 Give us some info, Salesperson's name, city/state the meeting was in anything Thanks, Boobie

Boobie see prior post above with original details. Thanks


Jan V.
May 16, 2013

Just curious Boobier as you are very quick to list names, addresses and phone numbers. Just curious as to why you haven't listed yours yet? I am just guessing here that you may be Bill Mitchell , Dusty Lamb or maybe his wife. All of these people sold and were intimately involved in these programs but you haven't mentioned them, why is that? Nothing wrong with following up on the companies mentioned but why haven't you shared the address of the man who processed all the money these people paid and now owe maintenance fees that in time will far outweigh the cost of what they paid for the programs. Has Sunset Harbor offered to let all these folks out of their contracts? Surely with all the insider info you have Mr. Mitchell isn't that hard to find and have him chime in. Please consider Redweek that Boobier may be using "misinformation" to take the heat off of Sunset Harbor itself.


Thomas T.
May 16, 2013

Looks like Boobier has hit a nerve of one of the scammers. Thomast seems to be getting desperate to avoid the authorities by pointing the finger at Boobier. I want to watch him squirm when they finally catch up with him and his coconspirators. Keep up the good work Boobier and we're all behind you. Looks like you got to them.


Don P.
May 16, 2013

To start things off, I have only tried to help the ones here that have mentioned the people involved in the meetings at restaurants around the USA. Bill Mitchell has been talked about many times in this forum and I think you should take the time to read thru these pages and you will find that to be true. As for Dusty Lamb, he's a new name but will check him out also. Sunset Harbor is still very much apart of this and everyone one here knows that. Just curious thomas199, sounds like to me you could be BJ.

For thomas199: Sunset Harbor 7041 Kinston Cove, Willis, TX 77378 936-890-1226

Happy now? Glad I could help. And it is because of Redweek that the AG's and RCI have this site to follow everyday.


Boobie R.

Last edited by boobier on May 16, 2013 08:08 AM

May 16, 2013

Thanks to everyone that has been helping, and as far as thomas199, well maybe he'll go away also.

Thanks again donp196


Boobie R.

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