Angel Fire-Fairfield Deception

Has anyone else had problems with Angel Fire, NM timeshares? When we bought, a few years ago, we specifically asked and were told AND SHOWN A PAGE IN THEIR BOOK by the salesman that they (the company) would buy back our timeshare-with some loss of money-if we decided to sell. The monetary loss was about $1,000. Fast forward-we found land and decided to sell-the salesman was gone and no one knew what we were talking about! What a surprise (said with sarcasm). When I complained directly to Fairfield, a woman on the phone said that she had heard of that, but it no longer existed... Now, we are about to file a complaint with the attorney general of NM. Anyone else had this problem?

J E.

Is the fact that the resort would buy back your timeshare stated in your contract? If not, the only proof you have is the "he said/she said/he said" defense.

There's an old saying concerning timeshare salespeople, 'if they move their lips they're lying". It's my belief that every timeshare presentation should be recorded on a tape recorder as proof of the verbal agreement.

I applaud you for filing a complaint with the Attorney General of that state.

je38 wrote:
Has anyone else had problems with Angel Fire, NM timeshares? When we bought, a few years ago, we specifically asked and were told AND SHOWN A PAGE IN THEIR BOOK by the salesman that they (the company) would buy back our timeshare-with some loss of money-if we decided to sell. The monetary loss was about $1,000. Fast forward-we found land and decided to sell-the salesman was gone and no one knew what we were talking about! What a surprise (said with sarcasm). When I complained directly to Fairfield, a woman on the phone said that she had heard of that, but it no longer existed... Now, we are about to file a complaint with the attorney general of NM. Anyone else had this problem?

R P.

If you don't have it in writing in the contract there is very little if anything that can be done as you have probably found out by now.

Henny P.