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Anyone have experience with Luxury Resorts Resale?
If they do what they say they do then go for it, but don't be surprised if there is an upfront fee involved.
After they snare you they may tell you that they have found a buyer and then ask for an upfront fee for title search, paperwork or whatever and then all of a sudden the buyer will have backed out for whatever reason but the scammers keep your upfront fee.
Be very, very careful.
R P.
We have had a very bad experience with Luxury Resort Resale. If they treat everyone like they treated us, stay far away from them! We were told the same thing, no up front money. Then, after having received an offer to buy our vacation property, dangingling the sales price in front of us, we were told they needed over $5000 to prepay "Mexican capital gains taxes". That was just the beginning, and we were foolish enough to pay. Then two weeks later they said we had to pay over $3000 in closing costs. Fooled again. We required asked for a written statement from LRR that no additional fees or expenses would be required, and if so they would pay them; low and behold, two weeks later they wanted over $2000 more. We have spent over $9,000, the sale never materialized and we refused to pay any more money. We demanded a refund, but they have refused; we have put some legal actions into play.
We had a horrible experience, and this experience was very recent too.
Burned I.
Luxury Resorts Resale is a huge scam. Check out complaints for same, and/or Ultimate Vacation Network (UVN) on pissedconsumer.com. There are PAGES of complaints. They guys at UVN (Troy Michigan) seemed to have moved to LuxuryResortsResale in Boston. The UVN website doesn't even exist before. Same folks, particularly Rich Nelson. There are a number of people who are taking serious action in reporting these guys to the FTC, Attorney Generals, FBI, etc. There is a lot of good contact information on the site I mentioned. Also Premier Escrow Services, supposedly out of Florida, may still be involved. They are equally guilty. DON'T SEND ANY MONEY, PARTICULARLY NEVER WIRE MONEY OR SEND CHECKS. Some of us early on signed Credit Card Authorizations. Some monies were refunded, but it seems that today, there is no chance of getting any monies back. The so called merchant (at least one of them) is Integra Acesores in Puerto Vallarta. I have been in a dispute with my credit card company since October 2010. Because Integra Acesores is listed as the merchant, my credit card company is only able to deal with their bank and not UVN, or LRR. My bank admitted that these people are deceiptful and wrong, but can not do anything about it. I'm still in the battle. If anyone wants to reply go to www.pissedconsumer.com and follow the string of comments. Just google Ultimate Vacation Network and you can get there. NED
Nancy D.
Hi, just to confirm the previous posts, Luxury Resorts Resale whose website is www.luxuryresortsresale.com is unfortunately a total scam. They took almost $8,000 of money that I pulled from credit cards just to pay what they claimed was a tax amount required to be paid by the Mexican government. I was hesitant at first but they were so convincing that I would get remimbursed for the taxes after the sell completed that I went through and sent the money to what I thought was a government account. They didn't call me back, and after a couple days I called them and all they said was there was a problem with the buyer, they were busy looking for a different company to buy my timeshare. It has been 3 months of me calling them back and they have been completely rude and will not give me back my money, and of course there isn't any buyer. I have been trying to contact the FBI, and the BBB to see if I can get help.
Gabby T.
Another post on Redweek says to report them to the Attorney General, and I agree! There is power in numbers. A couple of weeks ago I googled the attorney general for Boston, on their website is a complaint form. They were responsive. I also contacted our local FBI office under the advice of our local chief of police and sent them our information. We may never see our $9000.00, but maybe they can be stopped.
On a different note, anyone heard of Sierra Resorts? Any bad experiences with them?
Burned I.
burnedi wrote:On a different note, anyone heard of Sierra Resorts? Any bad experiences with them?
If they ask for a large upfront fee then they're scams. If your timeshare week is marketable, you can sell it yourself on timeshare ad sites such as Redweek and others, but be aware that some timeshares can't even be given away, especially in this bleak economy.
R P.
I have experience with a company by another name, but it sounds very much like your description with Luxury Resorts Resale. The company told me they have a buyer in Mexico and the buyer's money is in escrow in MX. They are asking for a Mexican sales tax to be sent before releasing the funds from the bank. A rep "from the bank" phoned me today and I also received a letter "from the bank" looking official, along with a bill for the tax, looking like an official government form. I'm glad I read your letter, as I have heard the same companies keep changing names and moving around. I did a trace on 1 phone call and it was from what I call a "phone mill" which the trace said is VOLP and used by telemarketers, collection companies,etc. When I call the agent's number on his stationery, I get a phone message from the female voice who first contacted me, then I was told she is no longer at that office. The business is not licensed in CA where they claim to be. I haven't lost any money-just time so probably don't have grounds for any complaint. We have to stay alert in this current dangerous area of fraud. Concerned Timeshare owner
Sandra G.
sandrag186 wrote:I have experience with a company by another name, but it sounds very much like your description with Luxury Resorts Resale. The company told me they have a buyer in Mexico and the buyer's money is in escrow in MX. They are asking for a Mexican sales tax to be sent before releasing the funds from the bank. A rep "from the bank" phoned me today and I also received a letter "from the bank" looking official, along with a bill for the tax, looking like an official government form. I'm glad I read your letter, as I have heard the same companies keep changing names and moving around. I did a trace on 1 phone call and it was from what I call a "phone mill" which the trace said is VOLP and used by telemarketers, collection companies,etc. When I call the agent's number on his stationery, I get a phone message from the female voice who first contacted me, then I was told she is no longer at that office. The business is not licensed in CA where they claim to be. I haven't lost any money-just time so probably don't have grounds for any complaint. We have to stay alert in this current dangerous area of fraud. Concerned Timeshare owner
Kudos to you for doing your homework and investigation .... I wish all timeshare owners would do the same when they're thinking of selling their timeshare or from someone claiming they can get you out from under your timeshare obligations .... they're all scams.
R P.