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How does Red Week notify us of inquiries into our property?
Carrie H.
Can we get a text or an alert to let us know when we have an inquiry into our property?
RedWeek SupportRedWeek.com
Carrie - Our system is currently not able to send text alerts when an inquiry is received, but it is something we intend to add -- hopefully before the end of this year.
Carrie H.
So are we notified through an email? Or do we have to constantly check the site?
Just trying to figure this out....
Thanks!
Carrie
RedWeek SupportRedWeek.com
When a member inquires about your posting, an email is sent to the email address on your RedWeek account. A copy also goes to your message box on the RedWeek website. We recommend checking your RedWeek messages regularly in case any responses get filtered by your email provider.
You will find further information and answers to other frequently asked questions in our Resources section: Resources
Carrie H.
I was told that you were hoping to notify us through text... is that possible yet?
RedWeek SupportRedWeek.com
carrieh124 - We are still working on the ability to notify owners by text when an inquiry comes in, but it is not available yet and will probably still take some time. When we are ready to launch this new feature, it will be announced in the monthly newsletter.
Elizabeth M.
phyl21 When a member inquires about your posting, an email is sent to the email address on your RedWeek account. A copy also goes to your message box on the RedWeek website. We recommend checking your RedWeek messages regularly in case any responses get filtered by your email provider.
I only receive notices via email. I don't receive posting inquiry notices in my message box. I would love to be able to manage all RW communication through the message box, rather than search and track through emails.
RedWeek SupportRedWeek.com
lizm109: If you go to "Messages" at the top of any page, and click on the Inbox tab, you should see copies of all your inquiries. I just looked at your message box and there are currently 85 messages in your inbox.
If you need any further assistance, please click on the Contact Us link at the bottom of any page, or email support@redweek.com.
Elizabeth M.
Thanks, Phyllis.
These are old messages. Recent communication (Oct 2018) with the full service department, such as notice of inquiries, are sent to me via email and not reflected in the RW messages.
RedWeek SupportRedWeek.com
Thanks for the clarification. Communication from our full-service department is through regular email, not through our website, so you will not receive copies in your RedWeek message box.
Deborah C.
I have an inquiry.....My daughter and family are staying at the Polynesian Feb. 24, 2018 for the week. Does anyone have that time open for rental at any Disney property? It would be just me...…...grandmom!!
Deborah C.
Just asked about Feb. 24, 2018 Disneyworld property rental......my email is deborahcallahan@yahoo.com I have rented previously via Redweek. Thanks