Robert R.
Booked a room that had a strict cancellation policy, so we bought the insurance which we thought would protect us in case of a cancelled flight. Well Air Canada cancelled our flight, we filed a claim, which was DECLINED! They called us and said that they only cover a cancelled flight if it was due to weather, plane malfunction, or a labor strike action. WTH??? Why those exact reasons? So a cancellation for any other reason, of the hundreds of other reasons, you are 100% out of luck! This cost us over $5000 dollars. Thanks RedWeek for choosing such a useless travel insurance provider.
