Christopher H.
Hello there,
We've owned the Westin Ka'anapali Ocean Resort Villas North since before it broke ground. We were then sold on the MVC ownership and have had numerous issues.
Recently, a phone consultant canceled our two-bedroom and split us into two reservations with different room types (unbeknownst to us). We will be out a lot of money on non-refundable flights and haven't gotten usage off MVC. I have screen captures of reservations that have disappeared, and now I can no longer log in to my MVC account.
There's a lot of history behind this, but unfortunately, I think it's time to get legal representation.
Is anyone aware of someone who is familiar with MVC and has supported users in the past?
Thank you, Sad Family