How to ask a question of owner in rental ad

Im not seeing where to ask a question of rental owner in ad. Clicking on name yields nothing TIA

Once you find a rental or resale you are interested in, just click "Get in touch" to contact the owner, or RedWeek's full service team directly. If you are not already a member, you will be asked to upgrade your account in order to make the contact. Membership will also give you access to additional information from the owner and resort reviews.

Membership has a 30-day moneyback guarantee, so if you are unable to connect with an owner to arrange a transaction, please just let us know.

When I ask question about a property I want to rent who is answering.? Red week staff or the owner.