The Royal Islander
Questions & Answers

« Back to resort

When i talked with Customer Service i was told owners at RI would receive information by Jan 31 2024 with the amount of Money we would receive & a form to submit how we wanted to receive the money. obviously i did not receive anything. i saw a member post a communication he received from Interval stating the information would be sent by the end of February . Has anyone received any information?.

Thank you, I received a message also stating what my Residual Paymentwill be & the forms to sign & return.
Kay Y. answered Mar 4, 2024
Helpful?   1 0 Report
Yes we got the email on February 26th about the amount of the residuals.We already sent in information to receive our payout. Email came fromFrom: Member Services <iscoinfo@email.royalresorts.com> Date: Mon, Feb26, 2024 at 3:40 PM Subject: Residual Rights Notification
Randy L. answered Mar 3, 2024
Helpful?   1 0 Report
First, I had to confirm my ownership 3 separate villas. This notificationcame from an email on November 28, 2023. The email reply address was:residualrights@intervalservicing.com. Later, I received the forms for the payouts of just over $5,000 for eachweek. I filled the forms out and sent them in about a month ago. I still have not received the payments. I am expecting the checks soon. Read more »
Bob F. answered Apr 16, 2024
Helpful?   0 0 Report
April 6, 2024 and I have not received any information about my ResidualPayment for the Royal Islander and certainly not any form to fill out toreceive the payment. Thank all of you who commented. It seems I have somework to do to get what I already should have received.
Susy S. answered Apr 6, 2024
Helpful?   0 0 Report