The Grand Mayan Acapulco

Acapulco, Mexico

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Reviews of The Grand Mayan Acapulco

Acapulco, Mexico


Out of 5
6 reviews
  • 5


  • 4


  • 3


  • 2


  • 1


  • Resort location
  • Staff/Service
  • Cleanliness
  • Sleep comfort
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  • Avatar for roger432
    By roger432 Updated Jan 31, 2009

    We are owners and this stay, January 2009 was possibly the best ever. Check-in was smooth, maintenance is excellent, service is superb. This is about our 4th stay at this resort; each time they are building new and more luxurious units! This is the first time we did not obtain an ocean view unit., but all was not lost, as we had an 2 -BR end unit, where thedeck, with plunge pool, wrapped around and gave us a view of the ocean and sunset....while we listened to the modified sales pitch we did not upgrade to their latest ( as yet unbuilt) offering. We did enjoy their two restaurants,plus snack bars and linear pool. While we had wineglasses in our room (this has been a source of contention in the past), we got minimal cooking implements (one large not very sharp knife, a spoon, spatula and corkscrew.) and of course. no dishwasher. We confined our meals in the room to breakfast and light lunches, and one in-room dining service, which was excellent.

    Our real enjoyment of this trip was due to our excellent driver/tour guide whom we had met two years ago and again contacted on the Internet. Benjamin Alarcon took us to a number of interesting places, including a small privately owned turtle reserve, and Tres Palos, where we were able to rent a boat and have a one-hour ride to see birds in the mangrove area where this river meets the sea. He then arranged for a wonderful seafood meal on the beach at sunset in a small but excellent restaurant nearby. This was the highlight and happened on our last day. A fitting end to an excellent week. Should you want to contact Benjamin, please let us know and we will provide follow up information. We found him extremely reliable, and our knowledge of Mexico, past and present, was greatly enhanced.

    We highly recommend the trip to Taxco as well, in spite of it being an all-day trip. Benjamin has contacts there as well, and it is worth it to wait til there to buy silver. The town itself is an interesting step back into history. The Cathedral is not to be missed.

  • Avatar for dianef45
    By dianef45 Oct 19, 2008

    Excellent resort the best we have visited in the Carribbean, Hawaii and Mexico. HUGE villas which are equiped with everything you need and space for everyone. Activities for all ages to enjoy so you never have to leave the resort. Spectacular golf and tennis facilities, superb restaurants.

  • Avatar for stevena39
    By stevena39 Mar 9, 2008

    Wonderful resort. We are sold on Grand Mayans. Great locations, great staff, decent staff but, mediocre beds at best - hard as boards. We spent two weeks once and we were looking forward to getting back home by day four - if only for our own beds. Still, they get five stars for all the beauty, attention to detail and locations. Viva Mexico!!

  • Avatar for philiph2
    By philiph2 Updated Aug 21, 2006

    We have stayed at this resort three times and love it. It's on the Diamond Coast Beach about 10 miles south of Acapulco Bay and downtown. It is one of the best beaches we have been to out of many in US, carribean and Mexico. Water is warm in November (85- 88 degrees). Long, wide, gradual slope, soft sand beach with great surf. The resort is first class with plenty of adventurous activities including a 1/2 mile pool, water park, train around the perimeter, shows, and super fitness center.

  • Avatar for guest578
    By guest578 Apr 9, 2006

    The rooms and grounds are beautiful. There are clay tennis courts at no extra charge and they have shade. The ocean was unsafe due to undertow but the sunsets are spectacular. The food was mediocre and overpriced. The maid service was excellent but the service in the restaurants was average at best. The hotel provides inadequate information about what is available so ask lots of questions.

  • Avatar for byron28
    By byron28 Oct 17, 2004

    Luxury relaxation

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