RedWeek Online Booking System

Take the guesswork out of renting a timeshare with RedWeek's online booking system — now open to all owners. This system (formerly RedWeek Payments) includes a rental agreement, credit card handling, and fund disbursement - for a smooth, safe transaction for both parties.

Post a rental with online booking

RedWeek Online Booking System FAQ

  1. Are all rentals on RedWeek bookable online?
  2. What does online booking include?
  3. How does it work?
  4. What if the renter wants to negotiate a different price?
  5. Can all owners use RedWeek's online booking system?
  6. How much does it cost?
  7. Can I view a copy of the rental agreement?
  8. When will the owner be paid?
  9. What is the cancellation policy?
  10. Can I use online booking for last-minute rentals?

Are all rentals on RedWeek bookable online?

No, owners can choose to use RedWeek's online booking system, or handle the payment and agreement another way. Only rentals that clearly include "Booking Protection" are handled by RedWeek.

What does online booking include?

RedWeek's online booking system was custom-designed to make rental transactions safer and easier for both parties. We provide the rental agreement, collect and disburse the payment, and assist with any disputes.

How does it work?

When a renter is ready to book, they will submit a booking request with payment and we will notify the owner by e-mail. The owner will have 48 hours to accept the offer, then another 48 hours to make the name change on the reservation. Both parties should be checking their e-mail and RedWeek Message Box frequently during this process.

What if the renter wants to negotiate a different price?

Renters can still contact owners directly through posting pages to ask questions or negotiate the price. If a lower price is agreed upon, the owner can edit the posting to reflect the new asking price before the renter books it.

Can all owners use RedWeek's online booking system?

Yes, all owners can use this service. Owners can choose the full-service rental service, or add online booking to a DIY posting - as long as it's a fixed reservation more than 15 days out. Owners can choose online booking as the method of payment collection when creating a rental posting, or by editing an existing posting from their Account.

How much does it cost?

For owners, online booking with verification is currently a $14.99 addition to your rental posting price. The renter will cover a small service charge when making the booking.

Can I view a copy of the rental agreement?

Yes! Here is a sample rental agreement with all current terms.

When will the owner be paid?

Rental funds and/or cancellation penalties will be disbursed to the owner within two business days after the check-in date, barring any disputes.

What is the cancellation policy?

The owner is able to choose the cancellation policy for their rentals. RedWeek currently supports these three cancellation options:

  • Flexible: 100% refund if canceled at least 60 days before check-in. No refund thereafter.
  • Moderate: 50% refund if canceled at least 60 days before check-in. No refund thereafter.
  • Strict: No refunds given on cancellations

An owner may not cancel after an offer is accepted.

Can I use online booking for last-minute rentals?

Due to the processing time involved, online booking will be turned off 10 days before check-in. DIY rental postings may remain active, but renters will need to contact the owner directly to arrange last-minute rental terms and payment.