Travel Insurance

RedWeek now offers travel insurance on select rental bookings, adding peace of mind, in case you have to cancel outside of what our owners' cancellation policies allow.

Travel Insurance FAQ

  1. What does it cover?
  2. How much does it cost?
  3. Why would I need travel insurance if I'm using RedWeek Payments for protection?
  4. What if I decide later I don't need insurance?
  5. Can I purchase it later?
  6. Am I eligible?
  7. Can I buy travel insurance for rentals without RedWeek Payments?
  8. How do I file a claim?

What does it cover?

The exact policy depends on where you live. You can find the Policy/Description of Coverage for full details here. For any questions about coverage, you can call CSA/Generali directly at: 866-999-4018.

How much does it cost?

Travel insurance is a fixed 6.95% of the trip cost insured. On RedWeek this includes both the rental booking plus the RedWeek Payments service fee.

Why would I need travel insurance if I'm using RedWeek Payments for protection?

RedWeek Payments serves as a layer of protection in case you don't get what was advertised - we will handle disputes and you may be eligible to get some of your funds back if the unit you were given wasn't what you paid for. Travel insurance is completely different - they won't reimburse you for this type of discrepancy, but it is your best chance at coverage if something prevents you from taking your trip. If you are unable to travel due to sickness or a death in the family, involuntary job loss, school year extensions, you may be able to file a claim.

What if I decide later I don't need insurance?

You have 10 days to cancel the policy after purchase, giving you time to review the details. Just contact RedWeek customer service within the 10 days.

Can I purchase it later?

Unfortunately, insurance can only be purchased at the time of your booking - it can't be added on later.

Am I eligible?

Travel insurance is available on all bookings with RedWeek Payments with the following exceptions: the check-in date must be within 18 months, and we currently cannot offer insurance to residents of New York or Hawaii.

Can I buy travel insurance for rentals without RedWeek Payments?

Unfortunately, we are only able to offer this plan on bookings made through RedWeek Payments.

How do I file a claim?

If you've purchased a policy and need to make a claim, you can call 866-999-4018 for claim information.