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You can go to www.rci.com and set up your online account. It's easy and you can perform your own online exchanges. We seldom used a RCI guide to book any of our exchanges ... we did them all online. You can also do the same with II (Interval Internationa). [Q=rebeccar77]Hey Texas! How do you exchange your unit online yourself without the help of RCI? Is there a website? Thanks, Pam[/Q]