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[Q=pgolfer47] [Q=langdonmic] [Q=rebeccar77] My husband and I just bought our first timeshare in summer '06. I wanted to exchange a week for March 2007. I called RCI (in Nov '06), completely naive, and thought this would be a fast and easy phone call. I have gotten nothing but lies, a screaming lady, and even a hang up from their employees. I am VERY disappointed with RCI. When we bought the timeshare, they gave us our first year free. I definately will NOT renew. They were VERY eager to take my gold crown red week and asked during every phone call if I'd like to depositing more weeks. They even asked me to renew my dues. I think not!!! Horrible Experience, Texas[/Q] Rebecca I've found that it is easier to exchange yourself online. I've done that my last two exchanges, with great results. I've exchanged a gold crown blue for gold crown red for 07 and 08. Just go into exchange your vacation and put in areas and dates against your deposit. you can even select specific resorts. It gives you results right away. it's fun and easy, alot better than talking to someone. the key to enjoying timesharing is knowledge. learn how to use the system, and you'll enjoy. Lenny[/Q] Hey Texas! How do you exchange your unit online yourself without the help of RCI? Is there a website? Thanks, Pam[/Q] Pam If you're already a RCI member, all you need to do is set up an online account at rci.com. Then you'll be able to see what you have deposited, review and print your reservations etc... As long as you have a week to exchange. You can go to the exchange tab and just fill in areas or resorts that you want to go to and "click". You'll know what's available right away. Lenny