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[Q=jayjay] debbie, you have merely deposited your points with RCI. You have yet to make an exchange. You can search and perform exchanges online or call an RCI guide to help you when you decide where you'd like to exchange to. [Q=debbieb232]Can you explain to me what an Exchange is? Here is what I did - my original timeshare points are with Wyndham/Fairfield Resorts. I banked my points with RCI because they were about to expire. Is this considered an Exchange?[/Q][/Q] Debbie, You can only search online if you made a visible on line deposit with your Fairfield Points into RCI. If you did not make a visible online deposit you have to call the Fairfield Fairshare Plus RCI representative. The direct number to that desk is 800 572 0931. Stan