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[Q=vailg] can you withdraw a deposit if situations change and it has not been rented in the exchange program or is is gone once dpositied[/Q] If you need to make changes to your reservation, or cancel completely, we will make every effort to accommodate you, but will be unable to credit your exchange fee or the RedWeek Points paid for the week, unless you have purchased the Cancellation Protection Option (CPO). With the Cancellation Protection Option (just $25), offered at the point you make the reservation, you can cancel your reservation up to 24 hours before check-in, if necessary. Your account will be credited the RedWeek Points you originally paid for the reservation, and can be re-used up until their original expiration date. Your exchange fee, while not refunded, will be applied to your next exchange reservation, provided you book within 24 months of cancellation. You will need to repurchase CPO to have it apply to your next exchange. Thanks, Marty