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I purcased from Raul a bit over two years ago (2 weeks) and did an upgrade last year. While I wish I had not done the upgrade ( I don't even play golf!), my experience with raul has been outstanding. He gave me his e-mail address and has been quite helpful when I asked. I just came back and Raul did not push us this time, but asked us to keep him in mind. Please remember, sales people need to be persistent, so expect and appreciate that. While some may have an intregrity issue, my experience has been positive.