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same here . I just bought timeshare of vacation ownership from Mayab group one month ago. Called a few times to royal marketing group in the past two weeks, I feet quite disappointed. My calls were cut down a few times. Finally I got to talk with some salesperson, he/she got my phone # but never I have received any call back to talk on the details of my rental. If anyone has same experience, bad or good, please share with me before i pay the $299 for nothing. Thks TFL