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my family and l just returned last night from a week at the Elcid LaCeiba, in Cozumel,Mexico. WHAT A DUMP:: reservation a mess,even though booked booked using my wyndham points months in advance. place practically empty. our unit: crack in bathroom sink, moldy tile grout,broken towel rack in shower,no hot water in kitchen sink. TV service 1960's Pool cold,hot tub cold, absolutly no activities. outstanding personal services and very good food. Merry Christmas, and a happy new year: