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I completely agree!!!!!!!! Beware potential buyers!!! They are not here to help you, however their GIANT marketing machine will help part you from your money!! Heaven forbid a timeshare company notifing a customer regarding a problem with their timeshare...... but they won't hesitate to hound you if you are even 1 day late with your annual fees! Buyer beware.....don't buy get whatever week YOU like on ebay or somewhere like it.