Report Abuse

AVOID VIDA Vacations (los cabos experience) at all costs!!!

Today I had the worst experience with a timeshare sales company in my life. VIDA Vacations, associated with Grand Mayan in Los Cabos. They did everything one fears. The woman explaining things was totally unclear about what the details were, and nothing she said gave us any comfort. She of course went way over the 90 minutes promised. Would not stop after we politely told them several times at the end we just were not interested. Then she brought in the "boss" (Frank, I think) who was aggressive and insulting, saying "you don't want to buy this? you are like those other people who give silly answers to the question about why you like to go on vacation." I finally said I was done, went to the washroom and saw a manager from earlier and asked her help. Within moments, Frank was back at our table, in our face, and the agent selling to us called us liars for not really ever having wanted to buy the time share. We asked repeatedly for the paper we could sign to get out of there and she got more and more hostile. Finally we were brought downstairs and there was a mature, calm, professional woman who at least apologized. NEVER EVER go there. EVER. It was really abusive.