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We love the Grand Myan,, however, we too have gone through the 4 hour, 90 minute ordeal! We just got back from Cancun, a beautiful resort! We were told there that the pkg Vida sold us in Puerto Valarta, was not worth the paper it was printed on! We were told there to contact Global Marketing and they would rent out our property! So we paid them 600.00 and they said they would rent out our rooms for 1100.00 each! It has never happened! The representative in Cancun said that was never going to happen! Grrr.. Kind of strange, in talking with guests at the resort,, everyones fees were different and everyone bought in for a different amount! They also told us that the pkg they were selling us had a larger inventory for Holiday Systems,, guess what,, they are the exact same! I had contacted the buisness office several times, but no luck in returning my money! I will never go to another time share brkfast again!