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I had a contract as well with a confirmation # all the way up to checking in. Unfortunately, the broker took my money, had the seller put my name on the reservation, and then never forwarded my money to the seller. The seller left my name on the confirmation all the way until check in before he called the property and told them not to let me in the room. Cost me a lot of money and aggravation. If you ever come across a broker by the name of Rohan McClure, RUN THE OTHER WAY!