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Can you trust them to do what? It seems they will list your timeshare if it sells you will owe them $1000 or 10% which ever is greater. Everything seems overpriced by at least $1000 to cover the fee. I doubt they sell a lot. You would probably be just as likely to sell my listing on Redweek, if you price it right and your timeshare has any value. If you have a week with no value I don't think they will be able to find a buyer for you. I would question if you sold it through some other means would you still be responsible for the $1000 minimum? Ask for a contract and if it looks good and they don't ask for the upfront fee or pre closing cost than you may want to consider listing.