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It's cheap to get up on TV and act like you care about your employees when you are making money hand over fist by using misleading sales info and high pressure tactics to trap your customers in in sketchy contracts. [Q=lauram722] In my opinion He acted like a great boss. I've always dreamt about working at the front desk. I'm a widowed. Husband past away from brain cancer, sick for only two months. have three kids one with Autism. I work 6 days a week on a full time job and also have a part time job. If the president of the company where I work said at least thanks or good morning I would appreciated. I would probably never have a time share, so I won't give my opinion about it. But as a non appreciated employee.. I say, I was overwhelmed watching the show felt so happy for the employees he had the chance to help during that show. One person can't change the world, but yes the diamond resort CEO, changed their lives forever.[/Q]